Steakhouse Server Assistant
About The Position
The Steakhouse Server Assistant maintains a clean and organized dining area, supports the service team, and helps ensure a positive Guest experience. Duties include pre-bussing and clearing tables, setting tables, stocking service stations, and assisting with Guest requests. The role also contributes to restaurant cleanliness and sanitation and follows Company standards, policies, and procedures. The position reports directly to the Steakhouse Assistant Manager. The work is performed on site in Madera, California, in frequent contact with Team Members and Guests. Conditions may include unusually hot, cold, or noisy areas, secondhand smoke, confined spaces, and trained chemical use. Schedules may include various hours, overtime, evenings, weekends, holidays, and graveyard shifts.
Requirements
- Friendly and approachable demeanor and ability to interact positively with Guests.
- Ability to communicate effectively with Guests and Team Members.
- Ability to work effectively as part of a team to support servers and maintain a smooth dining experience.
- Ability to adapt to changing situations and work efficiently in a fast-paced environment.
- Positive attitude and strong work ethic.
- At least one year of experience in a full-service restaurant.
- Current Food Handler certification and RBS certificate, or ability to acquire them; the employer will provide them upon hire if needed.
- Ability to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
- Must be at least 18 years of age.
- Manual dexterity to perform job-related functions.
- Ability to sit, stand, or walk for the duration of the shift; stand for extended periods; and carry trays of food and drinks.
- Ability to lift up to 35 pounds, with or without assistance.
- Ability to work various shifts, including days, evenings, weekends, graveyard shifts, and holidays.
- Work may require standing, walking, lifting, reaching, pushing, pulling, and grasping.
Nice To Haves
- High school diploma or GED preferred.
- Fine dining restaurant experience preferred.
Responsibilities
- Practice, support, and promote North Fork Mono Casino’s culture and demonstrate exemplary Service Standards.
- Clear dishes, utensils, and glassware; wipe down tables; and reset tables with clean linens, silverware, and glassware, as applicable.
- Assist servers by delivering food and beverages, delivering and refilling water glasses, and responding to Guest requests.
- Keep service stations stocked with supplies such as napkins, silverware, condiments, and glassware.
- Sweep and mop floors, empty trash receptacles, and maintain a clean and organized dining area.
- Provide friendly and efficient service to Guests, including directing them to restrooms and exits.
- Collaborate with servers, hosts, bartenders, kitchen staff, and other Team Members to support smooth service.
- Follow restaurant safety and sanitation guidelines, including proper food handling and cleaning protocols.
- Maintain a professional and presentable appearance that reflects the restaurant’s dining standards.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
