STEAKHOUSE HOST PERSON - CB - PART-TIME - SWING SHIFT

Mesquite Gaming Employment Center•Mesquite, NV

About The Position

Welcome and seat guests in a friendly and professional manner, rotating seating fairly and consistently from station to station. The role supports restaurant operations by monitoring table availability, arranging tables and chairs, assisting wait staff and bus persons as needed, and answering phones courteously. The position works in a busy restaurant environment with varying shifts in a 24-hour, 7-day-a-week operation, including weekends and holidays.

Requirements

Minimum age of 16 years.
S. Nevada Health District Food Handler Card.
Excellent customer service and communication skills.
Customer-service-oriented and team-oriented.
Flexible and adaptable.
Able to follow procedures and work in a busy restaurant atmosphere.
Able to read, write, speak, and understand English.
Able to perform the stated physical demands, including long periods of standing, walking on rough or uneven surfaces, recurring bending, crouching, stooping, stretching, reaching, and lifting moderately heavy items.

Responsibilities

Determine guests’ needs and seat them accordingly while maintaining seating rotation requirements.
Monitor restaurant table availability and arrange tables and chairs as necessary.
Assist wait staff and bus persons as necessary or required, including refilling drinks, helping pre-bus, and attending to guest needs.
Answer phones in a professional and courteous manner.
Recognize VIP guests and relay that information to other team members.
Listen and pay attention to verbal and non-verbal communication from guests and team members.
Interact with guests and team members in a friendly, helpful, and professional manner.
Walk guests to their desired location and introduce them to the employee who will assist them.
Take ownership and demonstrate an “It’s my job” attitude.
Perform other job-related duties as assigned and instructed by management.