Steakhouse Host

Miami Valley Gaming•Lebanon, OH

About The Position

Miami Valley Gaming is hiring a full-time Steakhouse Host in Lebanon, Ohio, at $16.87 per hour. The host helps coordinate restaurant operations and creates a welcoming, memorable experience for guests in a lively dining environment. The role includes seating guests according to the floor plan and server rotation, maintaining reservation lists, confirming bookings by phone, answering calls, and entering reservations into the computer system. The host works with food service attendants and servers to support a seamless dining experience and follows the company’s 4 Key Elements of Service Delivery and SERVE standards. Additional duties may be assigned to support efficiency, productivity, and guest satisfaction.

Requirements

Maintain effective interpersonal working relationships with personnel.
Have oral and written communication skills.
Be willing to work flexible hours and handle high-pressure situations in an interruptive environment.
Have excellent customer service skills.
Be able to answer a multi-line office phone.
Be able to qualify for licenses and permits required by federal, state, and local regulations.

Responsibilities

Seat guests according to the established floor plan and maintain proper server rotation.
Maintain guest reservation lists and confirm bookings through daily calls.
Answer phone calls and enter reservations into the computer system.
Collaborate with food service attendants and servers to support a seamless dining experience.
Adhere to the 4 Key Elements of Service Delivery and SERVE standards.
Perform additional duties as needed to enhance efficiency, productivity, and guest satisfaction.