State Domestic Operations Officer

State of Florida•Jacksonville Beach, FL

8d•Onsite

About The Position

The Florida Department of Military Affairs is hiring a State Domestic Operations Officer in St. Augustine, Florida. The role coordinates, trains, and executes the Current Operations Cell, including the Florida National Guard Joint Force Headquarters Joint Operations Center (JFHQ-FL JOC), and supports its core competencies: mission and task tracking, information and knowledge management, situational awareness, and historical documentation. The officer provides operational updates to JOC branch chiefs, the Deputy J3, and the J3 Director of Military Support. The position maintains operational plans, procedures, reporting, and the JOC’s common operating picture; manages information systems and the Serious Incident Reporting process; and supports operations orders, plans, training, exercises, and incident response. It also develops and maintains the JOC’s information and knowledge management resources, including its SharePoint and Microsoft Teams presence, operational mailbox, reports, and archives. The officer advises on National Guard Civil Support matters, prepares responsive operational products, supports GIS products, and coordinates with state and federal partners. The role also manages JOC facility and system readiness, including computer configurations, the CRESTRON video display system, conference room, repairs, and equipment replacement recommendations. The position requires a high school diploma and six years of professional experience in Homeland Security, Emergency Management, Public Safety work emphasizing information technology and disaster preparedness, or a related field. Education may substitute for experience year for year. The listed salary is $47,668.01. New employees must pass pre-employment drug screening, participate in direct deposit, and are paid monthly.

Requirements

High school diploma.
Six years of professional experience in Homeland Security, Emergency Management, Public Safety work emphasizing information technology and disaster preparedness, or a related field; education may substitute for experience on a year-for-year basis.
Knowledge of project and study planning, scheduling, conduct, and facilitation.
Knowledge of analytical techniques and evaluation criteria for measuring and improving program effectiveness or organizational productivity.
Expertise in continuous improvement principles and procedures, strategic planning, and problem-solving techniques.
Subject matter expertise in military doctrine for Defense Support to Civil Authorities.
Knowledge of military staffs and special staffs, federal and state government and interagency relationships, operational security requirements, and state and federal guidelines for utilization of the FLNG.
Expertise in Windows-based computer systems, web technologies, and Microsoft Office applications.
Ability to exercise initiative and judgment, including appropriate handling of confidential and sensitive matters.
Ability to compile, organize, and analyze data; apply problem-solving techniques and applicable rules and procedures; develop reports; and manage program activities.
Ability to evaluate programs and approaches using logic and analysis, including weighing costs and benefits in complex circumstances.
Ability to make timely, accurate decisions affecting the State of Florida in stressful emergency situations with limited information.
Effective oral and written communication, presentation, training, and customer service skills.
Ability to prioritize workload and establish and maintain effective working relationships.
New employees must pass a pre-employment drug screening and participate in direct deposit/electronic transfer.

Responsibilities

Coordinate, train, and execute the Current Operations Cell, including the JFHQ-FL Joint Operations Center, and accomplish its core competencies: mission/task tracking, information/knowledge management, situational awareness, and historical documentation.
Provide situational and operational updates to JOC branch chiefs, the Deputy J3, and the J3 Director of Military Support.
Maintain familiarity with and update the FLNG Joint Operations Plan, JOC Standard Operating Procedures, Adaptive Battle Staff SOP, Comprehensive Emergency Management Plan, and National Guard Coordination Center SOPs; ensure documents remain relevant and current.
Maintain the Common Operating Picture and monitor and maintain unit SITREPs, LOGSTATS, PERSTATs, SIRs, SPOTREPs, and related reporting.
Oversee information systems including WebEOC, HSIN, APAN, GEC20, GKO, SharePoint, DCS, and group shares, ensuring compliance and improving usability and functionality.
Manage the Serious Incident Reporting process to meet National Guard Bureau and The Adjutant General’s Commander Critical Information Requirements and ensure timely, accurate senior-leader notification and policy compliance.
Assist with publishing OPORDs, WARNORDs, and OPLANs; contribute to the COP, JOC, SOPs, checklists, continuity books, and State EOC publications; elevate JOC staffing during training, exercises, and incidents; and support other states as needed.
Develop and maintain JOC information and knowledge management, including the directorate’s SharePoint and Microsoft Teams presence, document categorization, archival, access control, and end-user permissions in accordance with applicable policies and procedures.
Maintain the JOC operational mailbox; draft and disseminate daily SITREPs and OPSUMs to NGB, commands, and supporting units; and manage operational archives.
Advise the J33 and Deputy Director J2/J3 DOMS on National Guard Civil Support matters, operational profiles, and mission sets; support situational awareness, planning, and coordination as requested by FLNG leadership.
Maintain knowledge of FLNG DMA, Joint Force Headquarters, Florida DEM, NGB Joint Staff, the state emergency management system, and Emergency Support Functions.
Prepare short-notice products and complete tasks on topics affecting the FLNG; support preparation of GIS products; coordinate operational issues with state and federal leaders and agencies, including DOD, DHS, FEMA, and USNORTHCOM.
Review strategic national-level planning documents and policies affecting FLNG planning and support to the state.
Manage JOC facility and systems readiness, including computer updates and configurations, the CRESTRON Video Display System, and J3 Conference Room; coordinate facility repairs and forecast equipment lifecycle replacements and recommendations.
Oversee the JOC Watch Officer in maintaining situational awareness and determining JOC operational readiness.