State 911 Technology Coordinator
About The Position
The Nebraska Public Service Commission seeks a detail-oriented, self-motivated, and conscientious individual to provide technology support to the Commission’s State 911 Department. The position works closely with Emergency Communication Centers and the telecommunications industry on technical applications used to receive critical 911 calls. The coordinator provides technical leadership and support for the Nebraska 911 Service System, monitors statewide network performance, ensures compliance with applicable standards and regulations, and oversees technical projects. The role also supports emergency communication centers on site as required, helps improve cybersecurity and contingency planning, conducts training, and advises Commission leadership on technical procurement and vendor decisions. The schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, with flexibility available. The hiring rate is listed as $32.277, and the posting also states a salary range of $67,136.16–$98,966, negotiable commensurate with experience.
Requirements
- Post-high-school coursework, training, or experience in analyzing telecommunication processes and system requirements and creating applicable applications.
- Experience in emergency communications, telecommunications, network administration, or related fields.
- Experience managing and overseeing complex networks and technology systems.
- Experience with project management and coordination of technical initiatives.
- Experience with compliance with federal and state regulations in emergency communications or telecommunications.
Nice To Haves
- Bachelor’s degree in electrical engineering, telecommunications, computer science, or a closely related technical field.
Responsibilities
- Provide expert technical leadership and advisory services to the NPSC and emergency communication centers on the Nebraska 911 Service System.
- Monitor and maintain statewide network performance, proactively identifying and resolving technical issues to ensure continuous operation.
- Ensure statewide compliance with federal and state technical standards, regulations, and best practices, including routine audits and reporting.
- Manage and oversee statewide technical projects, including system upgrades, equipment deployments, and software implementations, ensuring they meet schedule, budget, and specifications.
- Provide on-site technical consultation and support to emergency communication centers as required.
- Evaluate and improve backup, redundancy, and contingency plans to minimize downtime during emergencies or equipment failures.
- Evaluate, support, and recommend improvements to the cybersecurity posture of the 911 Service System and emergency communication centers.
- Conduct training sessions and workshops to improve technical knowledge, network compliance, and operational efficiency with the 911 Service System.
- Advise the State 911 Director and NPSC leadership on procurement strategies, vendor selection, and contract evaluation for technical solutions.
- Perform other technology duties as assigned.
Benefits
- Comprehensive benefits package, including pay, paid time off, retirement, and professional development opportunities. Eligibility may vary by position, agency, and employment status.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
