Starbucks Manager

OTG•Houston, TX

9d•Onsite

About The Position

OTG is hiring a Starbucks Manager at IAH Airport to help deliver its airport hospitality experience through the Starbucks partnership. This hands-on leadership role builds supervisory experience, coaching skills, coffee and tea knowledge, and business acumen. The manager learns to lead a multi-million-dollar business, develop effective teams, and create a welcoming meeting place for customers. Training includes online learning, classroom instruction, and hands-on mentorship. The position reports to the Starbucks GM and offers a salary of $60,000–$65,000 per year plus bonus eligibility.

Requirements

At least 2 years of retail or customer service management experience, or 4 or more years of U.S. military service.
Strong organizational, interpersonal, and problem-solving skills.
Entrepreneurial mentality and experience in a sales-focused environment.
High school diploma or GED at minimum.
Legal documentation establishing identity and eligibility to work in the country of application.
Ability to work full time, with work regularly exceeding 40 hours per week, including variable hours, early mornings, evenings, weekends, and/or holidays.

Responsibilities

Drive sales and grow a successful, multi-million-dollar business by applying business acumen, efficiency, and problem-solving skills.
Engage, lead, and develop team members so they can succeed individually and as a team.
Represent the Starbucks brand and drive results through the team.
Ensure Starbucks quality standards and property core service standards are met.
Supervise the delivery and measurement of guest service in keeping with company service standards and brand attributes.