Starbucks Manager
About The Position
The Starbucks Manager is responsible for the day-to-day operations and overall profitability of the Starbucks Kiosk at Ingles. The role supports a warm, helpful customer experience while ensuring kiosk operations meet Ingles and Starbucks policies and beverage standards. The manager trains and coaches baristas, including AST-certified associates, and oversees scheduling, ordering, reporting, inventory, billing records, promotions, and department organization. The position also involves customer service, register and phone coverage, maintaining certifications, communicating with management, and ensuring a safe, clean environment.
Requirements
- Exceptional customer service skills.
- Must be flexible and able to adapt to changing needs, especially during high-volume or stressful periods.
- Must be able to read and do simple math problems.
- Wants to be part of a team in a fast-paced environment.
- Must be 18 years of age or older.
Nice To Haves
- Previous retail supervisory experience is preferred.
Responsibilities
- Greet customers promptly and provide helpful, accurate information about products and promotions.
- Ensure kiosk operations and baristas comply with Ingles and Starbucks policies.
- Train and coach baristas, including AST-certified associates, to deliver consistently high-quality beverages.
- Prepare weekly schedules, orders, and reports, and maintain accurate inventory and billing records.
- Implement Starbucks promotions and procedures and monitor compliance with beverage standards.
- Respond promptly to voicemails, emails, recalls, and stop-sell notices.
- Delegate tasks effectively and oversee monthly inventory and department organization.
- Operate the cash register and answer phones as needed, following company guidelines.
- Maintain certifications and communicate opportunities, concerns, and achievements to management.
- Handle damaged products according to policy and ensure a safe, clean environment for customers and associates.
- Adhere to scheduled hours, store rules, and health and safety regulations.
- Perform additional duties as assigned.
Benefits
- Weekly pay with direct deposit.
- Medical, dental, vision, life, and disability insurance.
- 401(k) with company matching.
- Opportunities for advancement.
- Paid holiday, vacation, and sick leave for full-time employees.
- Paid bereavement and jury duty leave for full-time employees.
- Company-paid life insurance for full-time employees.
- Scholarship program for high school seniors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
