Starbucks Manager

Albertsons Companies • Norwood, MA

9h

About The Position

The Starbucks Department Manager oversees daily Starbucks department operations at Albertsons Companies, supporting customer experience, product quality, operational consistency, sales, and financial goals. The role helps ensure consistent execution of customer service, food safety, sanitation, product handling, and Starbucks standards in a fast-paced, customer-focused retail environment.

The manager supports hiring, training, coaching, and development of Starbucks associates; coordinates daily work; responds appropriately to customer needs and concerns; and maintains smooth service, including during high-volume periods. The role also manages ordering, inventory, product rotation, and storage; supports budgeting and expense management; communicates with vendors, store management, and community partners; and completes required reporting and administrative duties.

The position requires flexible availability, including opening and closing shifts, weekends, and holidays, reliable attendance, and compliance with company policies, food safety standards, and the Code of Business Conduct. Travel is not required. The role may require lifting up to 55 pounds and working extended periods in a retail environment.

Requirements

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, time management, and planning abilities.
• Ability to remain steady in fast-paced, high-volume environments.
• Knowledge or skill in café or food service operations and customer experience.
• Knowledge or skill in inventory management, ordering, and product rotation.
• Knowledge or skill in scheduling, task coordination, and team support.
• Knowledge of food safety, sanitation, and compliance practices.
• Knowledge of Starbucks products, preparation standards, and service expectations.
• Knowledge of food safety requirements and sanitation procedures.
• Knowledge of store systems, ordering tools, and basic computer applications.
• Ability to review department performance, inventory, and operational trends.
• Ability to train, coach, and support associate development.
• Ability to organize and coordinate daily work activities.
• Ability to lift up to 55 pounds and work extended periods in a retail environment.
• Flexible availability, including opening, closing, weekends, and holidays.
• Reliable attendance and compliance with company policies, food safety standards, and the Code of Business Conduct.

Responsibilities

• Oversee daily Starbucks department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer-first environment and respond appropriately to service needs and concerns.
• Coordinate daily activities and responsibilities to support smooth workflow and service levels.
• Maintain calm, consistent operations during high-volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure compliance with food safety, sanitation, and product handling standards.
• Manage ordering, inventory levels, product rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain accurate communication with vendors, store management teams, and community partners.
• Complete required reporting and administrative responsibilities.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k) benefits.
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.
• Benefits may include vision, disability and life insurance, paid time off or vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k) eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed