Starbucks Daily Operations

OTG • Houston, TX

13d

About The Position

The Starbucks Daily Operations Lead supports the store manager in executing daily store operations. The role includes deploying crew members, delegating tasks, and helping ensure prompt service, quality beverages, and a clean, safe, and comfortable store environment. The successful candidate enjoys leading others, creating positive guest experiences, and maintaining a well-stocked, orderly store.

Requirements

• Must be at least 18 years of age.
• Proficient in English.
• Obtain ServSafe certification or equivalent within 30 days of hire.
• Able to lift 35 pounds.
• Able to stand for extended periods, stoop, kneel, and crouch.
• Flexible availability, including nights, weekends, holidays, and inclement weather.

Responsibilities

• Promote OTG's culture, values, and mission with integrity and knowledge.
• Maintain a calm demeanor during high-volume or unusual events and set a positive example.
• Assist in training new crew members and provide positive reinforcement and coaching.
• Prioritize guest needs, connect with guests, and respond to their needs.
• Maintain a clean and organized workspace and follow health, safety, and sanitation guidelines.
• Immediately communicate product outages, equipment issues, or service problems to the manager.
• Execute store operations, organize opening and closing duties, and use operational tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed