Seasonal Starbucks Barista, Twelve Oaks

Macy's•Novi, MI

1d•Onsite

About The Position

The Barista sells and prepares Starbucks coffee beverages according to Starbucks standards, providing caring hospitality and exceptional customer service through product knowledge. The role includes preparing and presenting food and beverages, maintaining work areas and equipment, following health and safety and merchandising standards, and supporting an inclusive environment for colleagues and customers. This is a seasonal position at Macy’s Twelve Oaks. Schedules include weekend shifts and depend on business needs and colleague availability; retail hours may include days, evenings, weekends, and holidays.

Requirements

Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; frequently use computers and other technology, including handheld equipment and cash registers; process register transactions; and frequently lift or move up to 25 pounds.

Nice To Haves

1–2 years of related experience preferred.

Responsibilities

Demonstrate current working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
Maintain work areas and equipment according to company and Health Department standards.
Follow Starbucks Simple Service Steps and Magic Selling skills to provide an exceptional customer experience.
Educate customers about products, offer samples, and serve food and beverages.
Carry out station-specific duties and responsibilities.
Open and/or close the area using the appropriate checklist and verify completion with the Manager on Duty before leaving.
Maintain PAR stock levels and product presentation standards.
Prepare and present products following Starbucks recipes and speed-of-service standards.
Follow Starbucks merchandising and signing standards.
Maintain personal hygiene and professional dress in accordance with company, Starbucks, and Health Department standards.
Perform other duties as needed.
Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice