Seasonal Retail Sales Associate, Twelve Oaks
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you blend results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The position also helps maintain a clean, organized, and inviting shopping environment. Seasonal colleagues typically work 10–20 hours per week, depending on business needs and colleague availability. This role requires flexible availability, including days, evenings, weekends, and holidays. The position involves frequent customer interaction and use of technology, as well as physical activity such as standing, lifting, moving, and reaching.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort with meeting daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and willingness to start new tasks and adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and create friendly, personal conversations to build customer relationships.
- Understand customers’ needs and provide personalized recommendations about products and services.
- Work toward daily sales goals by engaging customers and using effective selling behaviors.
- Share information about new arrivals, top-selling items, trends, promotions, and the Loyalty program.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Complete customer interactions with a sincere thank-you and ensure customers have what they need.
- Collaborate with teammates and support the store’s service and sales results.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
