About The Position

The Barista Trainer supports the Starbucks Manager in operating an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards. During shifts, the trainer leads and directs associates, supports exceptional customer service, and helps ensure that food and beverage products meet Starbucks standards. The role also includes coaching and training colleagues, supporting store management, maintaining workplace safety and sanitation, and assisting with inventory, ordering, and financial goals. This is a full-time position at La Plaza Mall. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires a flexible schedule that may include day, evening, weekend, and holiday hours.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule that may include days, evenings, weekends, and holidays.
  • Ability to lift at least 25 pounds, stand for at least two consecutive hours, and perform tasks involving constant movement and reaching with arms and hands.
  • Ability to stoop, kneel, crouch, climb ladders, and potentially reach above eye level.
  • Ability to use computers and other technology needed for job functions, including handheld equipment and a cash register, and to process register transactions.

Responsibilities

  • Follow Food Division Standards and Best Practices, and ensure the team follows them.
  • Provide shift leadership and direct associates in delivering food products and exceptional customer service.
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso bar items, and pastries to Starbucks standards.
  • Follow Starbucks merchandising, product presentation, and signing standards.
  • Ensure the team meets speed-of-service standards.
  • Monitor food quality using Starbucks checklists.
  • Model Starbucks Simply Service Steps.
  • Support a strong working relationship with store management.
  • Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
  • Maintain role-model standards for grooming, professional appearance, and communication.
  • Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
  • Use forecasts, daily sales reports, and weekly food cost and payroll reports to help meet monthly profit-and-loss goals.
  • Assist with preparation and production of menu items.
  • Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
  • Assist with product receiving and follow Inventory Best Practices.
  • Perform other duties as needed.
  • Foster an environment of acceptance and respect that strengthens relationships and encourages authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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