Barista - Starbucks La Plaza

Simon Property Group•McAllen, TX

6d•Onsite

About The Position

The Barista prepares and serves Starbucks beverages, whole-bean coffee, and food products while delivering customer-focused service and helping maintain a positive, organized store environment. The role follows Starbucks operational, recipe, presentation, health, safety, sanitation, cash-handling, and security standards. Baristas may assist with training new partners, support team morale, recognize accomplishments, and communicate customer and store needs to the manager. The position requires regular, punctual attendance, availability for flexible hours that may include early mornings, evenings, weekends, nights, and holidays, and the ability to perform a variety of tasks during each shift.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available for flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodation.
Engage with customers and understand their needs through clear and pleasant communication.
Comply with the stated dress code, which prohibits displaying tattoos, more than two piercings per ear, and unnatural hair colors such as blue or pink.
Prepare food and beverages according to standard recipes or customer customizations, including changes to temperature, ingredient quantities, or ingredients.
Learn quickly.
Understand and carry out oral and written instructions and request clarification when needed.
Have strong interpersonal skills.
Work as part of a team.
Build relationships.

Responsibilities

Act with integrity, honesty, and knowledge in support of Starbucks’ culture, values, and mission.
Maintain a calm demeanor during high-volume periods or unusual events and set a positive example for the shift team.
Anticipate customer and store needs, evaluate the environment for cues, and communicate information to the manager so the team can respond and create a Third Place environment.
Assist with new partner training by reinforcing successful performance and providing respectful, encouraging coaching as needed.
Contribute to a positive team environment by noticing changes in partner morale or performance and communicating them to the store manager.
Deliver customer service by connecting with customers, discovering their needs, and responding to them.
Follow operational policies and procedures, including cash handling, safety, and security practices.
Maintain a clean and organized workspace so partners can locate resources and products.
Prepare and provide quality beverages, whole-bean coffee, and food products in accordance with recipe, presentation, health, safety, and sanitation standards, including customized orders.
Recognize and reinforce individual and team accomplishments using existing organizational methods.
Maintain regular and punctual attendance.
Perform a variety of tasks within the store during each shift.