About The Position
The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards. The role provides shift leadership, helps ensure excellent customer service and consistent food and beverage preparation, and supports training, inventory, safety, and business performance. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- High school diploma or equivalent.
- 1–2 years of related experience.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday shifts.
- Ability to lift at least 25 pounds and perform the physical demands of the role.
Responsibilities
- Follow and ensure the team follows Food Division Standards and Best Practices.
- Provide shift leadership and direct associates in delivering food products and exceptional customer service.
- Ensure the team prepares and presents drip coffee, cold beverages, espresso bar items, and pastries to Starbucks standards.
- Follow Starbucks merchandising, product presentation, and signing standards.
- Ensure the team meets speed-of-service standards and monitor food quality using Starbucks checklists.
- Model Starbucks Simply Service Steps.
- Support a strong working relationship with store management.
- Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
- Maintain role-model standards for grooming, professional appearance, and communication.
- Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
- Use forecasts, daily sales reports, and weekly food-cost and payroll reports to help meet monthly profit-and-loss goals.
- Assist with preparation and production of menu items.
- Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
- Assist with product receiving and follow Inventory Best Practices.
- Perform other duties as needed.
- Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
