Stand Lead Concessions - Raymond James Stadium

ASM Global•Tampa, FL

19d•Onsite

About The Position

The Stand Lead oversees one or more assigned concession locations at Raymond James Stadium during events. The role is responsible for inventory control, guest-service standards, team leadership and task delegation, food safety and sanitation, and responsible alcohol service. The Stand Lead ensures locations are properly staffed, equipped, clean, safe, and operating efficiently while delivering a strong guest experience. The position supports Tampa Bay Buccaneers, USF, concert, and other major stadium events. Work may extend beyond standard hours and include evenings, weekends, and holidays. The venue is outdoors and can involve heat, humidity, and extreme temperatures. The role requires standing and walking for up to 12 hours per shift and navigating venue ramps, stairs, and elevators.

Requirements

Previous supervisory experience in a related role is required.
Must be available for Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events.
Must be able to work beyond standard hours when necessary, including evenings, weekends, and holidays.
Must be able to obtain food-safety and responsible-alcohol-service certifications.
Must be able to work independently and collaboratively.
Command of written and spoken English.
Ability to manage multiple priorities in a fast-paced environment.
Strong time-management, organizational, and prioritization skills.
Ability to learn tasks, remember processes, maintain focus, and complete tasks independently.
Ability to make timely decisions in the context of workflow and operational efficiency.
Ability to communicate with and lead teams when timing is essential, including comfort speaking in front of a group and providing clear direction.
Ability to stand, walk, lift, carry, reach, squat, push, and pull, including handling loads up to 50 pounds.
Ability to stand and walk for up to 12 hours during a shift while navigating ramps, stairs, elevators, and guests.

Nice To Haves

Previous food-service experience is an asset.
Multilingual ability is an advantage.

Responsibilities

Oversee multiple concession locations during events.
Lead, coach, train, and support team members to ensure procedures are followed, standards are met, and guests receive excellent service.
Conduct pre-shift meetings to communicate event information and timing details.
Ensure locations are adequately staffed, follow menu recipes, and operate efficiently, cleanly, and safely.
Monitor inventory before, during, and after events to prevent product shortages.
Turn on and test equipment before events to confirm it is in good condition and working properly.
Ensure menu boards and registers display the correct menu items and prices.
Maintain a professional appearance and manner, and follow and enforce the Legends Uniform & Grooming guidelines.
Ensure locations comply with applicable federal, state, and local alcohol and food-safety laws and regulations, as well as company standards.
Complete other duties as assigned.