Stakeholder Readiness and Engagement - Senior Associate

JPMorgan Chase & Co. • Plano, TX

7h • $85,500 - $135,000

About The Position

As a Stakeholder Readiness and Engagement - Senior Associate in Corporate Third Party Oversight (CTPO), you will support the CTPO Governance team by managing day-to-day readiness and engagement execution for assigned transformation initiatives. You will translate approved strategy into detailed plans, coordinate cross-functional deliverables, maintain readiness evidence, and facilitate stakeholder engagement and feedback loops. You will serve as an execution integrator across program, process, communications, training, knowledge, product, technology, control, and regional teams. You will escalate material risks and decisions to the Vice President Lead rather than independently owning enterprise readiness strategy, go-live recommendations, or program delivery.

The role supports a global third-party oversight program and offers broad exposure to transformation delivery while helping teams prepare for new processes, tools, and responsibilities. It is part of JPMorganChase’s Corporate Functions and Global Supplier Services organization.

Requirements

• Minimum 4 years of experience in change management, stakeholder engagement, transformation adoption, program management, or a related field.
• Experience translating strategy into execution plans and coordinating multiple workstreams in a matrixed environment.
• Strong written, verbal, analytical, and presentation skills, including experience supporting senior leaders.
• Experience with stakeholder analysis, change-impact assessments, readiness tracking, or status reporting.
• Strong project management skills and ability to manage changing priorities, dependencies, and deadlines.
• Ability to synthesize feedback, identify risks, and recommend practical actions.
• Working knowledge of risk management, third-party oversight, governance, or control frameworks.
• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and SharePoint.

Nice To Haves

• Experience in financial services, outsourcing, procurement, supplier management, or third-party risk management.
• Experience supporting large-scale business, process, technology, risk, or regulatory transformation from planning through steady state.
• Familiarity with readiness scorecards, adoption measures, stakeholder feedback analysis, change calendars, and governance evidence.
• Experience working with global and regional stakeholders across business and corporate functions.
• Experience creating or maintaining procedures, playbooks, frequently asked questions, role guides, training materials, or knowledge content.
• Familiarity with Confluence, Jira, data visualization, workflow automation, or artificial intelligence-enabled productivity tools.

Responsibilities

• Manage readiness and engagement workstreams, translating approved strategy into clear execution plans.
• Coordinate deliverables across program, process, communications, training, knowledge, product, technology, control, and regional teams.
• Build stakeholder maps and coordinate assessments of changes to roles, processes, systems, controls, and support paths.
• Plan and deliver stakeholder briefings, workshops, office hours, demonstrations, regional sessions, and post-launch support.
• Manage engagement requests, briefing materials, subject-matter experts, questions, feedback, and follow-up actions.
• Maintain readiness trackers and evidence, escalating risks, dependencies, overdue actions, and unclear ownership.
• Prepare draft scorecards, status updates, and leadership summaries to support readiness decisions.
• Coordinate communications and training inputs, approvals, delivery, and updates; maintain readiness templates and playbooks.

Benefits

• Competitive total rewards package including role-, experience-, skill set-, and location-based base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed