Stakeholder Engagement and Reporting - Community Investing and Development

Citi • Charlotte, NC

9d • $81,600 - $122,400 • Onsite

About The Position

The Stakeholder Engagement and Reporting role is a key member of Citi’s Community Investing and Development (CID) team, primarily supporting stakeholder engagement and reporting. CID works to advance economic opportunity through impact investing, employee volunteerism, Citi Foundation philanthropy, and fulfillment of regulatory obligations, including the Community Reinvestment Act in the U.S. The AVP coordinates and supports stakeholder engagement and reporting in collaboration with teams across Enterprise Services and Public Affairs, including corporate communications and government affairs colleagues, as well as other corporate functions such as legal.

Requirements

• At least 3 years of professional experience, preferably in philanthropy, corporate social responsibility, or related fields.
• Exceptional written and verbal interpersonal and communication skills, with demonstrated ability to influence and engage diverse stakeholders at all levels, including senior leadership.
• Advanced project management capabilities and a track record of successfully delivering complex initiatives.
• Analytical, strategic decision-making, and problem-solving skills, with meticulous attention to detail.
• Proven ability to drive initiatives autonomously.
• Demonstrated ability to manage multiple complex projects and thrive in fast-paced environments.
• Mastery of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to strategically integrate and leverage AI tools to enhance efficiency and effectiveness in reporting and engagement.

Responsibilities

• Develop content for flagship campaigns showcasing CID’s approach and impact through philanthropy, equity investing, and volunteerism.
• Contribute to impact reporting, including regulatory and corporate reporting and flagship initiative reports.
• Draft submissions for third-party assessments and recognition activities, including awards, surveys, and ratings or rankings.
• Produce internal materials, such as toolkits and fact sheets, to support CID team members in speaking opportunities, convenings, and publications.
• Work with external vendors and partners to produce creative assets, such as graphics, videos, and one-pagers.
• Support production of executive-level briefing materials and presentations for CID’s leadership team.
• Contribute to the development and maintenance of CID and Citi Foundation platforms, including webpages, SharePoint sites, social media, and email inboxes.
• Coordinate and maintain the team’s project pipeline and reporting cadence, providing visibility into milestones, priorities, progress, and upcoming deliverables.
• Track key metrics to measure the success of CID’s stakeholder engagement and reporting efforts and flagship campaigns, informing decision-making.
• Contribute to benchmarking and analysis initiatives to identify best practices and areas for improvement in stakeholder engagement and reporting.
• Ensure adherence to compliance standards and facilitate approval processes for internal and external content production.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed