Staffing Specialist

Surge Staffing • Delaware, OH

3d

About The Position

Surge Staffing is hiring a motivated, customer-focused Staffing Specialist for a full-time, permanent internal position. The role combines recruiting, customer service, sales, and branch operations. The specialist recruits and supports temporary employees, serves client staffing needs, develops business relationships, and contributes to branch growth and revenue goals in a fast-paced environment. Local travel to client locations may be needed.

Requirements

• At least 1 year of sales and/or customer service experience.
• High school diploma or equivalent.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Self-motivated, team-oriented, and results-driven mindset.
• Reliable transportation and willingness to travel locally to client locations as needed.

Nice To Haves

• Previous experience in recruiting, staffing, human resources, customer service, or business development.
• Leadership or supervisory experience.
• Skills in customer service, recruiting, sales, business development, relationship management, talent acquisition, lead generation, account management, interviewing, and Microsoft Office Suite.

Responsibilities

• Deliver customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard candidates.
• Source candidates using job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain relationships with clients and temporary associates.
• Make follow-up calls to check employee satisfaction and placement success.
• Generate business opportunities through sales and networking.
• Conduct client service calls and outside sales visits to maintain and grow partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations with administrative and data-entry tasks.
• Assist with employee coaching, performance management, and retention.
• Resolve employee and client concerns professionally and promptly.
• Support branch growth initiatives and contribute to revenue goals.

Benefits

• Career growth and advancement opportunities
• Dynamic and team-oriented work environment
• Opportunity to make a direct impact on clients and job seekers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED