Staffing Specialist

Surge Staffing•Easton, PA
•$18 - $20

About The Position

Surge Staffing is hiring a motivated, energetic, and customer-focused Staffing Specialist for a full-time, permanent internal position. The role offers an opportunity to build a career in staffing and workforce solutions, supporting clients and temporary employees while contributing to branch growth and revenue goals. The work is fast-paced and team-oriented, with responsibilities spanning recruiting, customer service, sales, relationship management, and branch administration. Local travel to client locations may be needed.

Requirements

  • At least 1 year of sales and/or customer service experience.
  • High school diploma or equivalent.
  • Strong communication, interpersonal, and relationship-building skills.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Self-motivated, team-oriented, and results-driven mindset.
  • Reliable transportation and willingness to travel locally to client locations as needed.

Nice To Haves

  • Previous experience in recruiting, staffing, human resources, customer service, or business development.
  • Leadership or supervisory experience.
  • Skills in customer service, recruiting, sales, business development, relationship management, talent acquisition, lead generation, account management, interviewing, and Microsoft Office Suite.

Responsibilities

  • Deliver exceptional customer service to clients and temporary employees.
  • Recruit, screen, interview, and onboard qualified candidates.
  • Source candidates through job boards, resume databases, referrals, and recruiting platforms.
  • Match candidate skills and experience with client staffing needs.
  • Build and maintain strong relationships with clients and temporary associates.
  • Conduct follow-up calls to support employee satisfaction and successful placements.
  • Generate and develop new business opportunities through sales and networking.
  • Conduct client service calls and outside sales visits to maintain and grow business partnerships.
  • Promote Surge Staffing services and identify additional staffing solutions for customers.
  • Support branch operations through administrative and data-entry tasks.
  • Assist with employee coaching, performance management, and retention efforts.
  • Resolve employee and client concerns professionally and promptly.
  • Support branch growth initiatives and contribute to overall revenue goals.

Benefits

  • Career growth and advancement opportunities.
  • Dynamic and team-oriented work environment.
  • Opportunity to make a direct impact on clients and job seekers.
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