Staffing Specialist
About The Position
Surge Staffing is seeking a motivated, energetic, and customer-focused Staffing Specialist for a full-time, permanent internal position. This entry-level sales and customer service role is suited to candidates with sales, customer service, recruiting, or business development experience who want to build a career in staffing and workforce solutions. The role supports clients and temporary employees, recruiting and placement activities, business development, and branch operations. The position involves local travel to client locations as needed. Surge Staffing is an equal opportunity employer and provides reasonable accommodation for individuals with disabilities.
Requirements
- At least 1 year of sales and/or customer service experience.
- High school diploma or equivalent.
- Strong communication, interpersonal, and relationship-building skills.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven approach.
- Reliable transportation and willingness to travel locally to client locations as needed.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in customer service, recruiting, sales, business development, relationship management, talent acquisition, lead generation, account management, interviewing, and Microsoft Office Suite.
Responsibilities
- Deliver customer service to clients and temporary employees.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidates’ skills and experience with client staffing needs.
- Build and maintain relationships with clients and temporary associates.
- Conduct follow-up calls to check employee satisfaction and placement success.
- Generate and develop business opportunities through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations with administrative and data entry tasks.
- Assist with employee coaching, performance management, and retention.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
- Opportunity to make a direct impact on clients and job seekers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
