Staffing Coordinator

Sunrise Senior Living•Levittown, NY
•$87,048 - $116,168

About The Position

The Staffing Coordinator supports agency operations by managing client intake, staff scheduling, and payroll coordination to ensure safe, compliant, and high-quality home care services. The role partners closely with the Executive Director and Clinical Manager to align staffing with client needs while maintaining regulatory and operational standards. It also provides client and family support, assists with recruitment, monitors staffing and attendance metrics, and helps coordinate emergency coverage.

Responsibilities

  • Participate in client intake calls and visits, and serve as a key point of contact for families and referral sources.
  • Build and manage staff schedules using scheduling software to meet client needs and staffing requirements.
  • Ensure shifts are staffed within required timeframes and minimize schedule gaps.
  • Monitor timekeeping accuracy, approve hours, and track overtime trends.
  • Conduct regular client satisfaction follow-ups and resolve concerns.
  • Support recruitment efforts, including job postings, interviews, and hiring events.
  • Maintain compliance with state or provincial staffing regulations and document retention policies.
  • Provide on-call coverage support and coordinate emergency shift replacements.
  • Track attendance metrics and address performance trends with leadership.

Benefits

  • Medical, dental, vision, life, and disability plans
  • Retirement savings plans
  • Employee Assistance Program and discount program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay, allowing employees to get paid within hours of a shift
  • Tuition reimbursement
  • Discretionary and/or non-discretionary bonuses may be offered, subject to eligibility and plan requirements
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