Staffing Coordinator

Visiting Angels East Metro•Maplewood, MN

7d•Onsite

About The Position

Visiting Angels East Metro is seeking a highly organized, proactive, and relationship-focused Scheduling Coordinator to support client care and caregivers across its territory. The coordinator works closely with Intake, the RN Team, and office staff to fill shifts, manage schedules, and support caregivers. The role requires strong communication, attention to detail, and the ability to work in a fast-paced environment. It is an in-person, full-time position with weekday office hours and additional on-call availability on evenings and weekends. Pay is listed as $24.00–$25.00 per hour, negotiable based on experience; another compensation listing states $24.00–$26.00 per hour.

Requirements

At least 2 years of experience as a staffing coordinator or in a similar position in the private-duty home-care industry; required.
At least 2 years of home-care scheduling experience; required.
Proficiency with Microsoft Word, Excel, Outlook, and scheduling systems.
Ability to respond quickly and solve problems.
Ability to plan, organize, prioritize, delegate, and accurately follow through on work activities amid time constraints and interruptions, meet deadlines, and work independently with minimal direction or supervision.
Ability to remain flexible, resilient, and calm, maintain a sense of humor, and present a well-groomed, professional image.
Availability during office hours Monday through Friday, plus additional on-call availability on evenings and weekends.
Driver's license; required.

Responsibilities

Work with Intake to provide a premier experience for clients and caregivers.
Proactively schedule shifts for current clients and assist with scheduling for new clients.
Work ahead of schedule and maintain exceptional attention to detail.
Oversee caregiver schedules, including late alerts and call-offs, time-off requests, and review of daily visit reports.
Participate in an on-call rotation.
Cover shifts in the field as needed.
Assist with interviewing and hiring caregivers.
Provide on-site field training as needed.
Work with the RN Team to support premier client care.
Assist office teammates with creating and executing a caregiver retention plan.