Staffing Coordinator

Help at Home • New York, NY

13d • Onsite

About The Position

Help At Home is seeking a motivated, dependable, people-focused Staffing Coordinator to support home care services in Brooklyn, New York. The role coordinates Home Health Aides (HHAs) and Personal Care Aides (PCAs), maintains staffing and attendance records, provides staff supervision and support, assists with payroll administration and training schedules, and communicates with patients. The position is fully on-site and pays $22–$25 per hour, with weekly pay. The stated schedules are Monday through Friday, either 8:30 AM–5:00 PM or 9:00 AM–5:30 PM.

Requirements

• High school diploma or GED.
• At least two years of previous experience.
• Excellent active listening skills and a strong service orientation.
• Ability to supervise staff and coach them to improve their functioning and agency services.
• Patient demeanor and ability to relate to, empathize with, and show compassion for people with varied personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.
• Previous experience working with elderly or disabled people, or a compassionate attitude toward this population.
• Ability to communicate effectively and clearly with others to exchange information.

Nice To Haves

• At least one year of experience as a home care coordinator.
• Bilingual Spanish or Creole skills.

Responsibilities

• Coordinate and assign HHAs and PCAs to patient cases.
• Document notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Submit timesheets in HHA Exchange accurately for payroll processing.
• Assist with scheduling in-service training for HHAs and PCAs.
• Call patients daily to support excellent customer service and report incidents to supervisors promptly.
• Perform additional tasks as needed to support the team and organization.

Benefits

• Comprehensive medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) retirement plan.
• Paid time off and holidays.
• Employee assistance programs and wellness initiatives.
• Flexible options to support a balanced life.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED