Staffing Coordinator

PACS

About The Position

The Staffing Coordinator ensures adequate and appropriate staffing of the facility nursing department to meet resident needs, based on budget, census, and direction from facility administration. The role carries administrative authority and accountability for assigned duties and supports staffing, scheduling, personnel administration, orientation, committee work, and nursing department operations. The coordinator maintains employee contact and attendance records; prepares nursing schedules, time sheets, and reports; assists with hiring and employee records; coordinates new-hire orientation; and communicates staffing issues and recommendations to the Director of Nursing Services (DNS). The position requires confidentiality and compliance with facility policies concerning employee and resident information, information systems, safety, and infection exposure. The role works throughout nursing service areas, including nurses’ stations and resident rooms, and involves frequent interruptions and interaction with residents, employees, visitors, and agencies. Work may extend beyond normal hours and include weekends, holidays, temporary work in other positions, and emergency call-back. The position may involve exposure to infectious waste, diseases, hazardous chemicals, and other workplace hazards.

Requirements

High school education or equivalent.
Ability to read, write, speak, and understand English.
Ability to read technical procedures.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies and personnel, and the public.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to contribute to teamwork and serve as a supportive team member.
Ability to make independent decisions when circumstances warrant.
Ability and willingness to work harmoniously with other personnel.
Patience, tact, a cheerful disposition, enthusiasm, and willingness to handle difficult residents.
Willingness to seek out new methods and principles and incorporate them into existing nursing practices.
Ability to relate information concerning a resident’s condition.
Must not pose a direct threat to the health and safety of others in the workplace.
Ability to move intermittently throughout the workday and cope with the mental and emotional stress of the position.
Ability to see and hear, or use prosthetics that enable these senses to function adequately for the job.
Ability to function independently and demonstrate flexibility, personal integrity, and effectiveness working with residents, personnel, and support agencies.
Must meet facility general health requirements, including a medical and physical examination.
Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
Ability to push, pull, move, and/or lift at least 25 pounds to a height of at least 5 feet and carry or move that weight at least 50 feet.
May need to assist with resident evacuation during emergencies.

Responsibilities

Maintain current resident-care employee phone listings and provide updated department-manager contact information to the business office.
Maintain daily tardiness and absenteeism calendars and report excessive occurrences to the DNS in accordance with facility policy.
Coordinate modified-duty scheduling with the Human Resource Director and DNS, consistent with work restrictions and facility policy.
Complete nursing department employee records relating to hiring, job reclassification, and discharge.
Assist employees with scheduling-related forms, including leave and day-off requests and time cards.
Prepare monthly nursing schedules, coordinate requests, ensure unit coverage, post work sheets and time schedules, and coordinate variances with the DNS.
Assist with designated reports and filing, perform staffing-related duties, and support nursing supervisory personnel as needed.
Respond to employee calls about staffing and scheduling, prepare correspondence, and respond to applicant calls about openings and coordinate interviews as appropriate.
Ensure newly hired nursing staff have time cards and schedules before orientation and assist with obtaining information required for daily posting.
Consult with nursing staff and supervisors about staffing needs and problems, and make written or oral reports and recommendations to the DNS.
Maintain effective working relationships across departments and carry out administrative functions promptly; assist in standardizing work methods.
Review scheduling and staffing complaints and grievances and report them to the DNS.
Protect assigned user IDs, passwords, and resident protected health information; report suspected disclosure violations and unauthorized information-system access.
Attend required facility committee meetings, compile requested records and labor-issue reports, and implement committee recommendations as instructed.
Assist with CNA interviews when requested and maintain a positive, calm atmosphere throughout the facility.
Assist with attendance and tardiness documentation for performance appraisals; verify new hires’ licenses or certifications and standing with state-approved agencies before orientation; maintain current nursing staff certification and license records.
Maintain confidentiality of employee information, report suspected fraud to the Administrator, and ensure unattended departmental workstations are logged off or protected by the facility-approved screen saver.
Provide new nursing personnel with orientation schedules, assign orientation staff, communicate schedules to unit managers and participating staff, and assist with orientation and in-service records.
Attend scheduled in-service training programs.
Immediately report unsafe conditions or defective equipment and follow safety procedures when using office equipment.
Replenish nursing supervisory supplies as needed, report equipment and supply needs, and leave work areas clean with equipment and supplies properly stored.
Report suspected or known fraud involving false billings, cost reports, kickbacks, or related matters.
Perform other related duties as needed to meet facility needs.
Work beyond normal hours, on weekends and holidays, temporarily in other positions when necessary, and respond to emergency call-back as required.