Staffing Coordinator

HCA Healthcare•Hendersonville, TN

9d•Onsite

About The Position

The Centralized Scheduler Staffing Coordinator manages and coordinates staff schedules across multiple departments to ensure optimal staffing coverage. The role works with leadership, frontline colleagues, and other stakeholders to balance staffing needs, comply with scheduling policies, and support quality patient care. It requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. This is an on-site position at 160 Imperial Blvd, Hendersonville, TN, with a Wednesday-Saturday schedule from 10:00 PM to 8:30 AM. Shift differentials may apply.

Requirements

High school diploma, GED, or equivalent required.

Nice To Haves

At least 2 years of healthcare experience preferred.
At least 1 year of staffing, scheduling, or placement experience preferred.

Responsibilities

Develop and maintain staff schedules based on workforce needs, employee preferences, and organizational policies.
Collaborate with RN House Supervisors, Department Directors, and CSO to assess staffing needs.
Work with local, market, division, and corporate leaders to optimize scheduling practices and minimize avoidable premium pay.
Identify coverage gaps and proactively adjust schedules to meet operational requirements.
Coordinate supplemental staffing, including float pool and agency staff.
Coordinate shift confirmations and ensure timely, accurate communication with HWS personnel and agencies.
Prioritize HWS shifts over outside vendor candidates to reduce costs.
Monitor and analyze staffing levels for adherence to productivity and labor guidelines.
Serve as the primary contact for scheduling inquiries, shift changes, and staffing adjustments.
Use scheduling software to enter, update, and track staffing information accurately.
Ensure adherence to labor laws, applicable union agreements, and internal scheduling guidelines.
Address scheduling conflicts, call-offs, and last-minute changes while minimizing operational disruption.
Anticipate and resolve staffing issues based on customer needs and expectations.
Partner with PI Labor and Nursing Leaders to follow standardized staffing grids.
Generate reports on staffing levels, overtime, and scheduling trends to support data-driven decisions.
Educate staff about scheduling processes, system use, and policies; conduct unit rounding to gather feedback, assess staffing needs, and strengthen communication with clinical teams.
Recommend workflow improvements.
Answer phones, direct calls, and greet visitors professionally.
Establish and maintain positive relationships with facilities and subcontractors.
Respond promptly and cooperatively to supervisor and coworker requests for information and assistance.
Perform other assigned duties.
Adhere to the Code of Conduct and Mission and Value Statement.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
Wellbeing support, including free counseling and referral services
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
Fertility and family-building benefits and adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts