Staffing Coordinator

Giving Home Health Care•Albuquerque, NM
•$23 - $25

About The Position

The Staffing Coordinator ensures patients’ homes are staffed with nurses and caregivers in accordance with approved hours and plans of care. The role identifies staffing needs, creates schedules, and works with Human Resources and case management to fill vacancies. Responsibilities also include coordinating caregiver onboarding and orientation, auditing schedules for compliance, and communicating with patients and the care team. The position may involve local commuting for occasional home visits and participation in an on-call rotation to provide 24/7 support coverage for critical systems and services.

Requirements

  • Experience with MS Office products.
  • Knowledge of staffing policies, procedures, and best practices.
  • Strong organizational skills, including the ability to multitask, prioritize, and meet deadlines.
  • Communication skills, both written and verbal.
  • Critical thinking and problem-solving skills.
  • Attention to detail, adaptability, collaboration, and teamwork.

Nice To Haves

  • Healthcare staffing or scheduling coordination experience.

Responsibilities

  • Identify staffing needs and vacancies caused by call-outs.
  • Understand the plan of care for new patients.
  • Determine changes in acuity or in the original plan of care for existing patients.
  • Create staffing plans and collaborate with other departments to fill vacancies.
  • Use available resources, including the 1099 pool, PRN staff, and differentials, to meet demand.
  • Partner with Human Resources to onboard new contractors.
  • Schedule and conduct orientation training for new contractors.
  • Create schedules and send shift confirmations.
  • Track and audit schedules to ensure caregiver compliance.
  • Conduct routine patient calls to assess satisfaction and identify gaps in care.
  • Follow HIPAA, federal, and state guidelines for protecting patient health information.
  • Participate in an on-call rotation to provide 24/7 support coverage for critical systems and services.
  • Coordinate with Care Team members and caregivers.

Benefits

  • Paid time off, with additional hours accrued annually based on tenure.
  • Sick leave and bereavement leave.
  • 9½ paid holidays, floating holidays, and birthday off.
  • Overtime pay at time and a half.
  • Medical, dental, vision, and life insurance; company covers 100% of dental, vision, and term life premiums.
  • 401(k) plan with company match.
  • $150 annual lifestyle reimbursement for eligible expenses.
  • Modern Health mental wellness platform for employees and dependents.
  • Mileage reimbursement at federal reimbursement rates.
  • Tuition reimbursement program.
  • $100 monthly cell phone reimbursement after one month of employment.
  • Employee Assistance Program.
  • Employee Appreciation Program.
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