Staffing Coordinator

Giving Home Health Care•Albuquerque, NM

About The Position

Giving Home Health Care provides personalized in-home care to people affected by health conditions related to their work in nuclear facilities for the Department of Energy. The Staffing Coordinator ensures patients’ homes are staffed with nurses and caregivers in accordance with approved hours and plans of care. The position identifies staffing needs, develops schedules, and works with Human Resources and Case Management to fill vacancies. It also coordinates contractor onboarding and orientation, monitors schedules and caregiver compliance, and contacts patients to assess satisfaction and identify gaps in care. The role may involve local commuting for occasional home visits and participation in an on-call rotation to provide 24/7 support coverage for critical systems and services.

Requirements

  • Experience with MS Office products.
  • Knowledge of staffing policies, procedures, and best practices.
  • Strong organizational skills, including the ability to multitask, prioritize, and meet deadlines.
  • Communication skills, both written and verbal.
  • Critical thinking and problem-solving skills.
  • Attention to detail, adaptability, collaboration, and teamwork.

Nice To Haves

  • Healthcare staffing or scheduling coordination experience.

Responsibilities

  • Identify staffing needs and vacancies resulting from call-outs.
  • Understand the plan of care for new patients.
  • Determine changes in acuity or to the original plan of care for existing patients.
  • Create staffing plans and collaborate with other departments to fill staffing vacancies.
  • Use available resources, including the 1099 pool, PRN staff, and differentials, to meet staffing demand.
  • Work with Human Resources to onboard new contractors.
  • Schedule and conduct orientation training for new contractors.
  • Create schedules and send shift confirmations.
  • Track and audit schedules to ensure caregiver compliance.
  • Conduct routine patient calls to assess satisfaction and identify gaps in care.
  • Follow HIPAA and federal and state guidelines for protecting patient health information.
  • Participate in an on-call rotation to provide 24/7 support coverage for critical systems and services.
  • Coordinate with members of the Care Team and caregivers.

Benefits

  • Paid Time Off, with additional hours accrued annually based on tenure.
  • Sick leave and bereavement leave.
  • 9½ paid holidays, floating holidays, and the employee’s birthday off.
  • Overtime pay at time and a half.
  • Medical, dental, vision, and life insurance benefits effective after the first full month; the company covers 100% of dental, vision, and term life insurance.
  • 401(k) plan with company match.
  • $150 annual lifestyle reimbursement.
  • Modern Health mental wellness platform for employees and dependents.
  • Mileage reimbursement at federal reimbursement rates.
  • Tuition reimbursement program.
  • $100 monthly cell phone reimbursement after one month of employment.
  • Employee Assistance Program.
  • Employee Appreciation Program.
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