Staffing Coordinator

CareOne•Southbury, CT

About The Position

River Glen Healthcare Center is hiring a Staffing Coordinator in Southbury, Connecticut. The coordinator places per diem Registered Nurses, Certified Nursing Assistants, other needed staff, and Allied Health staffing positions, and schedules temporary staff to meet census demand. The role also supports staffing operations by maintaining daily schedules, gathering employee-related information, handling service requests and complaints, coordinating staffing orders with management and department directors, and organizing communications and travel requests.

Requirements

  • High school diploma or equivalent.
  • One year of staffing experience.
  • Prior healthcare or hospital staffing experience, or significant customer service experience.
  • Excellent communication skills.
  • Proficiency in data entry.

Responsibilities

  • Place per diem Registered Nurses, Certified Nursing Assistants, other needed staff, and Allied Health staffing positions.
  • Schedule temporary staff to meet census demand.
  • Gather information concerning employee issues, usage, retention, and termination.
  • Respond to service requests, inquiries, and complaints over the phone or in person.
  • Print and update the daily staffing schedule.
  • Contact and communicate with management and department directors to obtain staffing orders.
  • Answer a multi-line phone system.
  • Provide oversight for on-call staffing, as requested.
  • Assess and decide how to prioritize staff for available client orders.
  • Organize communication and distribution of all orders and travel requests.
  • Communicate issues or client process changes to senior management staff.
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