Staffing Coordinator

AccentCare, Inc. • Walnut Creek, CA

17d • Onsite

About The Position

The Staffing Coordinator supports Personal Care Services by receiving requests for home care services and scheduling or rescheduling Care Partners according to case requirements and availability. The role is office-based in Walnut Creek and covers Walnut Creek, Concord, and Vallejo. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Offers are based on experience.

The coordinator gathers case information, checks Care Partner availability in ContinuLink, confirms schedules with clients and Care Partners, and verifies that visits are made. The role also involves maintaining schedules and client information in the system, updating Care Partner availability and history daily, communicating relevant results to office staff, and performing regular information audits.

AccentCare describes its workplace as purpose-driven and collaborative, with a focus on supporting employees' physical, financial, and mental well-being. The company also highlights its commitment to equal employment opportunities.

Requirements

• High school diploma or equivalent.
• At least one year of home care experience, human resources experience, community service experience, and/or supervisory experience.

Nice To Haves

• Scheduling experience in the staffing industry preferred.

Responsibilities

• Receive requests for home care services and schedule or reschedule Care Partners as necessary.
• Gather necessary case information from callers.
• Check Care Partner availability in ContinuLink.
• Schedule or reschedule Care Partners based on case requirements and availability.
• Confirm and verify schedules with clients and Care Partners, and verify that visits are made.
• Call clients to confirm care schedules.
• Confirm Care Partner availability and understanding of the case.
• Communicate results to office staff when necessary.
• Enter and maintain schedules in the ContinuLink system.
• Confirm and update Care Partner availability and history daily.
• Maintain client information and changes daily.
• Perform regular information audits to verify accuracy.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance, and access to Calm.
• Programs to celebrate employee achievements, milestones, and fellow employees.
• Company store credit for first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED