Staffing Coordinator

Cape Cod Healthcare•Falmouth, MA

53d•Onsite

About The Position

This role is responsible for the overall coordination of department staffing and scheduling in line with budget and patient needs. The Staffing Coordinator functions as the central communication source regarding staffing and scheduling issues, handles all aspects related to employee time records prior to timecard processing (e.g., sick calls, filling open shifts, sign-ups, and daily schedule reconciliation), and tracks and generates reports for Department Managers. The position requires a customer service approach to all activities, the ability to successfully manage multiple projects and responsibilities, and performs other work-related duties as assigned or requested. The role also coordinates schedules for assigned staff according to needs identified by the manager, maintains and troubleshoots the computerized scheduling system, codes and enters data into the computer using standard procedures and established time schedules, provides direction to constant observer staff, and offers training and support to end-users. The individual establishes their own work plan and priorities using standard procedures to ensure timely completion of assigned work in conformance with department policies and procedures. The role consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers in a manner that reflects Falmouth Hospital’s commitment to CARES: compassion, accountability, respect, excellence, and service.

Requirements

High School graduate or equivalent
Equivalent of two (2) years of Business College preferred.
Two (2) to four (4) years supervisory experience
Experience in Business Operations
Experience in Communications
Knowledge of manpower planning, scheduling, methods and techniques
Familiarity with computer
One to two years’ experience
Intermediate computer ability
MOX, Outlook, Word, Excel, and ATSS

Nice To Haves

college degree preferred

Responsibilities

Handles all aspects related to employee time records prior to timecard processing (e.g., sick calls, filling open shifts, sign ups and daily schedule reconciliation.)
Functions as the central communication source regarding staffing and scheduling issues.
Responsible for overall coordination of department staffing and scheduling in line with budget and patient needs.
Responsible for tracking and generating reports for Department Managers.
Practices with a Customer Service approach to all activities.
Successfully manages multiple projects and responsibilities.
Perform other work related duties as assigned or requested.
Coordinates schedules for assigned staff according to needs identified by manager.
Maintains and troubleshoots for computerized scheduling system.
Codes and enters data into computer using standard procedures and established time schedule.
Provides direction to constant observer staff.
Provides training and support to end-users.
Establishes own work plan and priorities using standard procedures to assure timely completion of assigned work in conformance with department policies and procedures.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.