Staffing Assistant

Elwood Staffing•Bossier City, LA

About The Position

The Staffing Assistant supports branch operations, strategic objectives, customer service, and business development activities. The role involves greeting visitors, scheduling, responding to inquiries, and processing applicants and working associates. Employees are expected to support the company’s mission and provide superior customer service in all aspects of the job.

Requirements

Strong verbal and written communication skills.
Excellent computer skills, including proficiency in Microsoft Office.
Ability to work cross-functionally to proactively communicate and resolve issues with a strong sense of urgency.
Ability to stay organized, determined, and detail-oriented and to multitask in a fast-paced environment.

Nice To Haves

Experience in a customer service role is preferred.

Responsibilities

Execute service operations activities to support 100% on-time order fulfillment.
Greet visitors, determine the nature of their business, and direct them to appropriate staff members.
Answer incoming phone calls, determine their nature and urgency, and take appropriate action.
Distribute and manage incoming mail.
Coordinate and manage applicant traffic throughout the intake and interview process.
Manage the new-hire process and ensure all new-hire documents are completed appropriately.
Administer pre-employment tests and enter results according to standard operating procedures.
Ensure service operations comply with company policies and applicable government regulations.
Support branch operations, customer service activities, and business development activities.
Consistently promote the company mission, beliefs, and philosophies, and provide superior customer service.