Staffing Assistant

Elwood Staffing • Bossier City, LA

6d

About The Position

The Staffing Assistant is a primary branch role responsible for greeting visitors, scheduling, responding to inquiries, and processing applicants and working associates. The position supports branch strategic objectives, operations, customer service, and business development activities. Employees are expected to support the company’s mission, beliefs, and philosophies while providing superior customer service.

Requirements

• Strong verbal and written communication skills.
• Excellent computer skills, including proficiency in Microsoft Office.
• Ability to work cross-functionally to communicate proactively and resolve issues with urgency.
• Ability to stay organized, determined, and detail-oriented, and to multitask in a fast-paced environment.

Nice To Haves

• Experience in a customer service role is preferred.
• Experience in a role such as restaurant server, administrative assistant, call center representative, bank teller, or customer service representative.

Responsibilities

• Support service operations activities to achieve 100% on-time order fulfillment.
• Greet visitors, determine the nature of their business, and direct them to appropriate staff members.
• Answer incoming calls, assess their nature and urgency, and take appropriate action.
• Distribute and manage incoming mail.
• Coordinate applicant traffic through the intake and interview process.
• Manage the new-hire process and ensure required documents are completed appropriately.
• Administer pre-employment tests and enter results according to standard operating procedures.
• Ensure service operations comply with company policies and applicable government regulations.
• Support branch operations, customer service, and business development activities.

Benefits

• Competitive salary
• Health, dental, and vision plans
• Prescription drug plan
• Life and supplemental life insurance
• Short- and long-term disability
• 401(k) plan with company contribution
• Telemedicine through Teladoc
• Employee Assistance Program
• Access to Benefit Advocates
• Discount tickets, travel, and shopping through Working Advantage
• Dell computer discount
• Enterprise rental car discount
• Chairman’s Club
• Anniversary awards program
• Tuition reimbursement
• $500 bonus for completion of an approved professional certification
• $500 recruitment incentive for internal careers
• Bereavement leave
• Paid time off and paid holidays
• Progressive training and development
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed