Staffing Assistant HD - Resource Team
About The Position
The Staffing Assistant provides administrative support to the Clinical Staffing Coordinator by handling phone calls, documenting staff callouts, assisting with schedule updates, and facilitating communication between nursing units and staffing personnel. The role supports smooth daily staffing operations by responding to inquiries, maintaining accurate records, and coordinating shift coverage to help ensure adequate staffing levels across Health First’s Hospital Division. This is a part-time position for 24 hours per week, typically working three variable-day shifts. The shift is 4:00 a.m.–12:30 p.m., with work from 12:30 p.m.–9:00 p.m. as needed.
Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office, including Teams, Outlook, Word, Excel, and PowerPoint.
- Ability to speak and understand English in written and verbal instructions.
- Organizational skills, including time management, critical thinking, and problem-solving.
- Excellent communication and problem-solving skills.
- Attention to detail and follow-through on task completion.
- Ability to multitask and work in a fast-paced, often stressful environment while concentrating on multiple priorities.
Nice To Haves
- Associate’s degree in healthcare, business administration, or a relevant field.
- Previous experience in an administrative or clerical role, as well as healthcare staffing.
Responsibilities
- Answer and manage staffing-related calls, including employee callouts, shift requests, and scheduling inquiries.
- Document callouts, tardiness, and other attendance issues, and notify the Clinical Staffing Coordinator and nursing leadership as needed.
- Assist with updating schedules in the hospital staffing system and maintaining real-time accuracy.
- Communicate urgent staffing needs and shift openings to staff, including float pool, per diem, and agency personnel.
- Support last-minute shift coverage by contacting available staff and coordinating placements.
- Maintain and organize staffing records, attendance logs, and shift-change requests.
- Support processing time-off requests and shift trades in accordance with hospital policies.
- Provide general clerical support, including data entry, filing, and preparing reports as needed.
- Collaborate with the Clinical Staffing Coordinator and nursing supervisors to support smooth staffing operations.
- Maintain confidentiality and comply with hospital division policies and regulatory guidelines.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
