Staffing and Patient Coordinator

Porter Medical Center•Middlebury, VT
•Onsite

About The Position

The Staffing and Patient Coordinator provides administrative, clerical, communication, and staffing support services for resident care units at Helen Porter Nursing Home. The role supports the efficient operation of the nursing station and coordinates staffing schedules to maintain appropriate nursing staff coverage 24 hours per day, 7 days per week. The coordinator serves as a central point of communication among the site administrator, director of nursing, nursing staff, residents, families, providers, and other departments. Responsibilities also include maintaining resident-related documentation, coordinating information flow, managing staffing schedules, replacing call-outs, monitoring overtime, and supporting unit operations in accordance with Helen Porter policies and procedures. This is a bargaining union position.

Requirements

  • High school diploma or equivalent required.

Nice To Haves

  • Additional coursework in healthcare administration, medical assisting, business administration, or clerical support.
  • Valid Vermont Licensed Nursing Assistant (LNA) license.
  • Previous clerical, administrative, scheduling, or healthcare support experience.
  • Experience in long-term care, skilled nursing, healthcare, or medical office settings.

Responsibilities

  • Provide administrative, clerical, communication, and staffing support services for resident care units.
  • Support the efficient operation of the nursing station.
  • Coordinate staffing schedules to maintain appropriate nursing staff coverage 24 hours per day, 7 days per week.
  • Serve as a central point of communication among the site administrator, director of nursing, nursing staff, residents, families, providers, and other departments.
  • Maintain resident-related documentation and coordinate information flow.
  • Manage staffing schedules and replace staff call-outs.
  • Monitor overtime.
  • Support overall unit operations in accordance with Helen Porter policies and procedures.
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