Staff Training and Development Officer

SHIPSHEYNorthern Bruce Peninsula, ON
Onsite

About The Position

Reporting to the Education Lead, the Staff Training and Development Officer is responsible for providing support in the design, delivery, and continuous improvement of professional Learning programs at SHIP. Their goal is to assist in Learning Management System (LMS) administration and create an environment of professional growth to equip staff with the skills and knowledge necessary to achieve operational goals and strategic direction.

Requirements

  • Currently pursuing post-secondary education in Instructional Design, Education, HR, Communications, or equivalent.
  • Strong verbal/written communication, organization, analytical and interpersonal skills.
  • Knowledge of learning and development trends and best practices
  • Experience and sensitivity in interacting with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Demonstrated ability to work without direct supervision in a team environment
  • Proficient in MS Suite (Word, Excel, Power Point and Outlook)

Nice To Haves

  • Familiarity with instructional design principles or e-learning tools is an asset

Responsibilities

  • Help develop interactive presentations and training materials (ie. guides, videos, webinars, etc.)
  • Contribute to the design, delivery, and evaluation of training programs in key focus areas, ie. Mental Health, First Aid/CPR, Housing First, etc.
  • Research best practices in adult learning and instructional design.
  • Produce and assist with e-learning content creation, LMS administration and workshop coordination.
  • Collaborate with internal and external partners, committees, instructional designers, and subject matter experts over various channels (ie. In-person, MS Teams, etc.)
  • Assist in analyzing feedback and learning metrics to improve programs.
  • Support onboarding and staff development initiatives.
  • Understand and be able to integrate a philosophy of person-centred care
  • Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Vision, Mission and Values
  • Ensure appropriate records are kept and ensure statistical information is maintained as per agency standards
  • Complete other duties as required.
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