(USA) Staff, Technical Program Manager

Walmart•Bentonville, AR

About The Position

The Staff, Technical Program Manager leads complex, medium- to high-complexity technology programs and aligns deliverables with strategic objectives while managing cross-functional dependencies. The role calls for expertise in program planning, technical design, and stakeholder engagement to deliver end-to-end solutions and operational excellence. The program manager oversees risks, communicates progress and risks, and drives continuous process improvement. They independently coordinate teams, resolve ambiguities, and ensure quality outcomes through governance and collaboration, supporting innovation and scalable technology initiatives. The role is part of the GTP PMO Team within Walmart Global Tech’s Platforms organization. The team supports execution across technology domains by managing risks, dependencies, and adoption efforts. Its work includes complex technology initiatives and emphasizes execution, automation, relationship building, and operational excellence.

Requirements

  • Option 1: Bachelor’s degree in computer science, information technology, engineering, or a related area and 5 years of experience in engineering, engineering program management, technical program management, product management, or a related area.
  • Option 2: 7 years of experience in engineering, engineering program management, technical program management, product management, or a related area.
  • Demonstrated experience planning, executing, and mitigating risks for medium- to high-complexity initiatives.
  • Strong stakeholder management skills, including coordinating cross-functional dependencies and building relationships.
  • Solid understanding of Agile methodology, system design concepts, APIs, cloud computing, and hardware/software lifecycles, including end-of-life, upgrades, and migrations.
  • Ability to analyze data and use fact-finding techniques to improve processes and deliver measurable outcomes.
  • Demonstrated leadership in mentoring and developing team members while promoting ethical standards and operational excellence.

Nice To Haves

  • Certification in Project Management.
  • Master’s degree in Business Administration, specializing in strategy, supply chain, finance, information systems, or a related area, and 3 years of experience in product design.
  • Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

  • Define goals, deliverables, schedules, and critical paths for multiple medium- to high-complexity programs, aligning them with strategic objectives and shifting priorities.
  • Secure commitments from participating teams and manage dependencies within the assigned area of work.
  • Clarify requirements with engineering teams and translate product feature needs into technical designs across applications, platforms, infrastructure, and security.
  • Map deliverables to program success metrics.
  • Synthesize data from engineering excellence, product analytics, and program success into actionable insights and suggest alternative solutions.
  • Prepare concise, logically structured reports and materials, and communicate complex technical information to large and varied audiences.
  • Manage program risks, communicate progress and risks, and support continuous process improvement.
  • Mentor and develop team members while promoting ethical standards and operational excellence.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and, for certain positions, stock.
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