(USA) Staff, Technical Program Manager
About The Position
The Staff, Technical Program Manager leads complex, medium- to high-complexity technology programs, aligning deliverables with strategic objectives while managing cross-functional dependencies. The role requires expertise in program planning, technical design, and stakeholder engagement to drive end-to-end solutions and operational excellence. It includes risk management, communicating progress and risks, and continuous process improvement. The successful candidate independently coordinates teams, resolves ambiguities, and ensures quality outcomes through effective governance and collaboration, supporting innovation and scalable technology initiatives. The position is part of the GTP PMO Team within Walmart Global Tech’s Platforms organization. The team drives execution excellence across multiple technology domains, accelerates program delivery by managing risks, dependencies, and adoption efforts, and supports complex technology initiatives. Technical program managers gain exposure to different technology areas, collaborate with peers, and contribute to innovation and operational excellence across the retail ecosystem.
Requirements
- Demonstrated experience planning, executing, and mitigating risks for medium- to high-complexity initiatives.
- Strong stakeholder management skills and a proven record of coordinating cross-functional dependencies and building relationships.
- Solid understanding of Agile methodology, system design concepts, APIs, cloud computing, and hardware/software lifecycles, including end-of-life, upgrades, and migrations.
- Ability to analyze data and use fact-finding techniques to improve processes and deliver measurable outcomes.
- Bachelor’s degree in computer science, information technology, engineering, or a related area and 5 years of experience in engineering, engineering program management, technical program management, product management, or a related area; or 7 years of experience in those fields.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, specializing in strategy, supply chain, finance, information systems, or a related area, and 3 years of experience in product design.
- Background creating inclusive digital experiences, with knowledge of implementing WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.
Responsibilities
- Define goals, deliverables, schedules, and critical paths for multiple medium- to high-complexity programs in alignment with strategic objectives and shifting priorities.
- Secure commitments from involved teams and manage dependencies within the assigned area of work.
- Clarify requirements with engineering teams and translate product feature needs into technical designs across applications, platforms, infrastructure, and security.
- Map deliverables to program success metrics; synthesize data from engineering excellence, product analytics, and program success into actionable insights and suggest alternative solutions.
- Prepare concise, logically structured reports and materials, and communicate complex technical information to large and varied audiences.
- Manage program risks, communicate progress and risks, and support continuous process improvement.
- Mentor and develop team members while promoting ethical standards and operational excellence.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
- Additional compensation may include stock.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
