(USA) Staff, Technical Program Manager
About The Position
The Staff, Technical Program Manager leads complex technology initiatives by coordinating cross-functional teams and managing program delivery from inception through completion. The role uses program and stakeholder management, agile methodologies, and software development life cycle expertise to improve processes and align technology solutions with business objectives. It oversees strategic programs that support operational excellence and innovation across Global Technology. The role is part of the GTP PMO Team, which oversees internal deliverables across multiple teams, manages risks and dependencies, automates frameworks, and supports timely outcomes and effective program adoption. The team emphasizes continuous improvement, strong working relationships, structured processes, and cross-functional engagement across technology domains. The position provides technical oversight and guidance on architecture, tradeoffs, SRE practices, observability, monitoring, and resiliency planning. It also tracks program execution and uses data to measure success and recommend solutions, while communicating technical topics through executive-ready reporting and presentations.
Requirements
- Bachelor’s degree in computer science, information technology, engineering, or a related area and 5 years of experience in engineering, engineering program management, technical program management, product management, or a related area; alternatively, 7 years of experience in one of those areas.
- Demonstrated experience planning, executing, and mitigating risks for medium- to high-complexity initiatives.
- Strong stakeholder management skills and a proven record of coordinating cross-functional dependencies and building relationships.
- Solid understanding of Agile methodology, system design concepts, APIs, cloud computing, and hardware and software lifecycles, including end-of-life, upgrades, and migrations.
- Ability to analyze data and use fact-finding techniques to improve processes and deliver measurable outcomes.
- Demonstrated leadership in mentoring and developing team members while promoting ethical standards and operational excellence.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, specializing in strategy, supply chain, finance, information systems, or a related area, and 3 years of experience in product design.
- Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.
Responsibilities
- Define goals, deliverables, schedules, and critical paths across complex programs aligned to strategic priorities.
- Secure cross-functional commitments and manage dependencies to support successful execution.
- Clarify requirements and translate product needs into scalable, secure technical solutions.
- Provide technical oversight and guide architecture, tradeoffs, SRE practices, observability, monitoring, and resiliency planning.
- Resolve ambiguity, remove blockers, and align stakeholders amid challenges and shifting priorities.
- Track milestones, budgets, quality metrics, risks, and execution against program objectives.
- Use data to measure success, generate insights, and recommend effective solutions.
- Communicate complex technical concepts through concise, executive-ready reporting and presentations.
- Mentor and develop team members while promoting ethical standards and operational excellence.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Walmart-paid education benefit program, Live Better U, for eligible full-time and part-time associates; tuition, books, and fees are covered for qualifying programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
- Stock compensation may be included for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
