Staff Product Manager (HHS)

Skylight

8h•$170,000 - $203,000•Remote

About The Position

Skylight is a digital consultancy that uses design and technology to help government agencies deliver better public services. The Staff Product Manager will lead product work supporting HHS’s Office of the Chief Information Officer (OCIO), serving as the team’s primary point of contact with OCIO and managing a small team of product managers. This is a player/coach role: the manager reports directly to Skylight’s contract leadership, works closely with HHS and Skylight leadership, and is likely to own a product workstream as well as manage others. The team’s work spans shaping new OCIO projects; supporting replacement of Authority to Operate and governance, risk, and compliance tools and processes; and developing the CTIR Intelligence Data Hub. The data hub is a greenfield effort intended to consolidate threat intelligence sources into a FedRAMP High-compliant workbench for analysts and leadership. Priorities and scope can shift quickly, and the role requires learning enough to act, presenting early work, iterating, and discerning when to push back or commit to a client direction. The role includes shaping new requests into scoped and prioritized work, establishing lightweight intake and team-planning practices, setting product direction and managing a backlog, and supporting the growth and performance of direct reports. The position is full-time, exempt, and fully remote. Occasional travel to Washington, DC may arise. The expected start date is as soon as possible. Candidates must be able to work within the United States (excluding U.S. territories), be legally authorized to work in the U.S. without sponsorship, obtain and maintain a public trust clearance, and successfully complete a company background check.

Requirements

Understand lean product principles, including minimum viable product, and apply them throughout the product life cycle to mitigate risk, validate assumptions, and amplify learning.
Develop product strategy based on an understanding of the problem, prioritizing outcomes over features and setting product direction over time, including a roadmap and success criteria.
Execute product strategy by breaking scope into usable increments of value, maintaining a prioritized backlog with validated user stories, and facilitating team ceremonies through product iterations.
Understand how to engage in human-centered design to inform product direction.
Collaborate across disciplines, including with researchers, designers, engineers, and others.
Manage clients and stakeholders in ways that build trust, alignment, and healthy environments for individuals and teams.
Understand different software development methodologies, such as agile and lean, and how to apply them.
Have experience directly managing product managers and establishing lightweight team systems and agile practices that adapt as needs change.
Have strong client-facing consulting experience, including turning ambiguous requests into scoped work.
Have experience working on cross-functional product, design, engineering, and operations teams in iterative delivery.
Have a mindset and work approach aligned with Skylight’s core values.
Be legally authorized to work in the U.S. now and in the future without sponsorship.
Be able to obtain and maintain a public trust clearance and successfully complete a company background check.
Conduct all work within the U.S., excluding U.S. territories.

Nice To Haves

Jira and Atlassian administration or configuration experience.
Experience on federal contracts or in a consulting setting serving a CIO organization.
Experience delivering technology in government, regulated industries, or other public-benefit settings.
A track record of staying aligned and accountable on remote teams.

Responsibilities

Take in new requests from OCIO, identify the underlying need, and shape requests into scoped, prioritized work.
Build lightweight intake, planning, and team rhythms that help the team move quickly without unnecessary overhead.
Own a product workstream, translating user and stakeholder needs into a product vision, roadmap, and prioritized backlog.
Partner with HHS and Skylight leadership as priorities change, pushing back when appropriate and aligning when needed.
Build strong working relationships with direct reports and support their development.
Coach individuals through growth, feedback, and day-to-day challenges.
Lead a small team of product managers while continuing to contribute to client work.

Benefits

Medical, dental, and vision insurance.
Short-term and long-term disability insurance.
Life and AD&D insurance.
Dependent care FSA, healthcare FSA, and health savings account.
Dollar-for-dollar 401(k) match up to 10% of salary, with no vesting period.
Flexible paid-time-off policy, generally around 25 days per year, plus 11 paid federal holidays.
Up to 12 weeks of paid time off for eligible new birth, adoption, or foster parents.
Annual salary increases, annual performance bonus, spot bonuses, and stock options.
Business development and sales bonuses.
Referral bonuses.
Annual $2,000 professional development allowance.
Annual $750 allowance for tech-related purchases.
Annual $100 swag budget.
Flexible, remote-friendly work environment.
An environment that empowers employees to use their abilities for public good.