Staff, Product Manager - Customer Data and Identity

Walmart • Sunnyvale, CA

6d • $143,000 - $286,000 • Onsite

About The Position

The Customer Data & Identity organization is enabling Walmart to better understand who the Walmart customer is, while ensuring streamlined processes, security, scalability, regulatory compliance, and a best-in-class customer experience. The team amplifies customer centricity by deepening the company’s understanding of customers and their preferences to serve them when and how they need. This role focuses on the development and execution of privacy and data governance-focused product suits, working closely with teams such as Marketing, Walmart Connect, Data Ventures, and Walmart+ to extend Customer Data Platform offerings in a privacy-compliant way. The position is designed for an individual contributor with a keen interest in data privacy, capable of shaping ambiguous and complex challenges.

Requirements

• 7+ years of experience in product management, including proven experience in developing and executing successful product roadmaps and initiatives.
• Experience in building 0 to 1 platform products in user data management space.
• Privacy-focused product building experience such as building user-facing transparency products, preference and consent management systems or data governance products.
• Quantitative or technical background preferred.
• Excellent oral and written communication skills.
• Experience with Agile methodologies and MS project management tools.
• Solid understanding of emerging technologies and industry trends in retail and e-comm space.
• Demonstrated ability to think clearly, analyze quantitatively, problem solve, scope technical requirements, and prioritize.
• You are an excellent communicator and presenter.
• You have a deep domain knowledge around privacy.
• You have domain knowledge in Customer Data Platforms or data governance products.
• You are passionate about tackling complex challenges.
• You are customer-centric and data-driven.
• You can influence and build consensus across various stakeholders.
• You have an iterative approach to building products.
• You have a strong ability to craft credible vision and strategy.
• You have experience in a Fortune 500 company.
• You are comfortable working in complex and matrixed organizations.
• You have a proven track record of leading cross-functional teams and driving large-scale projects to completion.
• Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
• 9 years’ experience in product management or related area.

Nice To Haves

• Privacy certifications (ex. CIPP/US, CIPP/E, CIPT, CIPM, ISO) is a plus.
• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Knowledge of accessibility best practices and experience in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Experience in creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Leading the development and execution of data governance-focused product strategy.
• Defining and communicating privacy-centric product prioritization, and timelines for the customer privacy platform engineering team.
• Defining clear product requirements collaborating with privacy engineering team and other Customer Data Platform teams to build privacy-improving data solutions.
• Ensuring tools are built and scaled to support the privacy needs of internal revenue teams, such as Walmart Connect, Data Ventures, Walmart+, and Marketing.
• Defining and tracking key performance indicators (KPIs) and metrics to measure product success.
• Staying updated on industry trends and advancements in customer privacy, data protection, and compliance.
• Driving innovation within the customer data platform while ensuring compliance with privacy regulations.
• Re-imagining how to comply with privacy regulations user’s data subject rights.

Benefits

• Incentive awards for performance
• 401(k) match
• Stock purchase plan
• Paid maternity and parental leave
• PTO
• Multiple health plans
• Competitive pay
• Performance-based bonus awards
• Company-paid life insurance
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Walmart-paid education benefit program (Live better U) for full-time and part-time associates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior