Staff, Product Manager - Customer Data and Identity

Walmart•Sunnyvale, CA

18h•Onsite

About The Position

The Customer Data & Identity organization is enabling Walmart to better understand who the Walmart customer is, while ensuring streamlined processes, security, scalability, regulatory compliance, and a best-in-class customer experience. The team amplifies customer centricity by deepening the company’s understanding of customers and their preferences to serve them when and how they need. This role focuses on advancing the way we empower internal teams with best-in-class customer data products and platforms at scale, with a specific emphasis on privacy and data governance. The Staff Product Manager – Privacy Products will focus on the development and execution of privacy and data governance-focused product suites, working closely with teams such as Marketing, Walmart Connect, Data Ventures, and Walmart+ to extend Customer Data Platform offerings in a privacy-compliant way.

Requirements

7+ years of experience in product management, including proven experience in developing and executing successful product roadmaps and initiatives.
Experience in building 0 to 1 platform products in user data management space.
Privacy-focused product building experience such as building user-facing transparency products, preference and consent management systems or data governance products.
Quantitative or technical background preferred.
Experience with Agile methodologies and MS project management tools.
Solid understanding of emerging technologies and industry trends in retail and e-comm space.
Demonstrated ability to think clearly, analyze quantitatively, problem solve, scope technical requirements, and prioritize.
Excellent communicator and presenter.
Domain knowledge in Customer Data Platforms or data governance products.
Passionate about tackling complex challenges.
Ability to influence and build consensus across various stakeholders.
Strong ability to craft credible vision and strategy.
Experience in a Fortune 500 company.
Comfortable working in complex and matrixed organizations.
Proven track record of leading cross-functional teams and driving large-scale projects to completion.
Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
OR 9 years’ experience in product management or related area.

Nice To Haves

Privacy certifications (ex. CIPP/US, CIPP/E, CIPT, CIPM, ISO) is a plus.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Leading the development and execution of data governance-focused product strategy.
Defining and communicating privacy-centric product prioritization, and timelines for the customer privacy platform engineering team.
Defining clear product requirements collaborating with privacy engineering team and other Customer Data Platform teams to build privacy-improving data solutions.
Ensuring tools are built and scaled to support the privacy needs of internal revenue teams, such as Walmart Connect, Data Ventures, Walmart+, and Marketing.
Defining and tracking key performance indicators (KPIs) and metrics to measure product success.
Staying updated on industry trends and advancements in customer privacy, data protection, and compliance.
Driving innovation within the customer data platform while ensuring compliance with privacy regulations.
Re-imagining how to comply with privacy regulations user’s data subject rights.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Medical coverage
Vision coverage
Dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.