Staff Product Designer

Hinge Health•San Francisco, CA

13d•$195,000 - $270,000•Hybrid

About The Position

Hinge Health is seeking a Staff Product Designer to help shape enterprise products, particularly B2B web applications for internal operations and client-facing self-service. The role involves designing experiences across products such as Ops Hub and ClientHub, along with workflows, integrations, and applied AI capabilities that help clients, partners, and operators work more efficiently. The work aims to reduce manual effort, improve response times, standardize outcomes, and make complex operational processes easier to understand and use. The designer will collaborate with Product, Engineering, Data, Customer Success, Operations, and other cross-functional teams to create scalable solutions from concept through execution. This person will lead through ambiguity, connect user needs with business outcomes, and contribute research, interaction design, visual design, systems thinking, and prototyping expertise. They will help establish design direction for enterprise experiences that improve self-service task completion, increase automation coverage, and support client retention. The role also includes mentoring designers, championing accessible and inclusive design, and exploring how AI can improve enterprise workflows. The position is hybrid and San Francisco-based, with employees required to work in the office three days per week for a full eight-hour business day. The San Francisco office has a dog-friendly workplace program.

Requirements

Expertise in interaction and visual design, with a track record of advancing craft and inspiring excellence across teams.
Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms.
Proficiency in forming hypotheses, running or facilitating user research, and leveraging data science insights to optimize experiences.
Highly effective communication skills and the ability to align teams and influence senior stakeholders around design direction.
Demonstrated success mentoring designers and elevating the quality and impact of team output.
Deep prototyping skills with Figma and AI tools to drive product alignment, experimentation, and innovation.
Expertise in scalable flows, component design, and building cohesive design systems.
Fluency in synthesizing research and data and translating insights into actionable, strategic design opportunities.
A degree equivalent to a four-year degree or bachelor's degree.

Nice To Haves

Strong ability to simplify complexity and create clear, efficient experiences across multiple roles, systems, and edge cases.
Track record of running pillar- or organization-level workshops to align cross-functional partners on large, complex initiatives and move teams toward clear decisions.
Skill facilitating executive meetings, guiding conversations, framing decisions, and ensuring appropriate validation and checkpoints.
Solid experience using animation to communicate status, transitions, and feedback while adding clarity and delight.
Hands-on experience using AI development tools to prototype and test ideas, and curiosity about emerging tools that accelerate design exploration and elevate quality.
Interest in redefining spaces with novel and delightful ideas, drawing inspiration from unexpected sources.
Proficiency designing across desktop and mobile to deliver cohesive experiences across surfaces.
Passion for helping others live healthier lives through thoughtful design and technology, with relevant healthcare or fitness industry experience.

Responsibilities

Lead design direction across complex problem spaces, connecting user needs, business goals, and technical possibilities.
Simplify complex workflows and identify opportunities for AI and automation to help people complete tasks faster with less manual effort.
Apply interaction and visual design craft, contribute scalable patterns and systems, and help establish a high quality bar.
Use research, data, prototyping, and emerging tools to explore opportunities, test ideas, and improve outcomes.
Partner with Product, Engineering, Data, Operations, and other cross-functional teams to align on priorities, make decisions, and deliver effective operational experiences.
Mentor other designers and share perspectives to grow the team.
Ensure experiences are accessible and inclusive.
Design enterprise product experiences, including B2B web applications, internal operations, client-facing self-service, workflows, integrations, and applied AI capabilities.