Staff Product Designer, AI Agents & Chat

Zip•San Francisco, CA

3d•Hybrid

About The Position

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your role As a Product Designer at Zip, you’ll work on real, customer-facing features across a wide product surface area for procurement, which at its essence is managing the process of helping companies buy what they need. You’ll be collaborating with other experienced designers, PMs, and engineers who care deeply about craft, collaboration, and building consumer-grade experiences for complex enterprise workflows. You’ll have direct access to our users for UX Research and testing, and the features you design will be immediately used by our users. You’ll work with a tight-knit team that values open communication and cross-functional collaboration. This role will be on our AI platform team, which will think through what are core patterns and capabilities that we need in order to power AI agent experiences across the platform. You’ll dive deep with different teams to understand how their personas can benefit from different AI features and develop repeatable interactions and patterns that can be used across multiple teams. We are looking for designers who are eager to take ownership and grow quickly by working on high-impact problems used by some of the world’s leading companies. Please note, we are looking for someone who will be able to come into our San Francisco office on a hybrid basis (3 days / week).

Requirements

8+ years professional design experience working at a startup or similarly resource-restricted organization shipping great designs at a fast pace
Experience shipping AI products end to end as the lead designer.
Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right
Great presentation, collaboration and communication skills
Empathetic champion for your work’s audience and customers
Strong visual design skills without sacrificing usability
Understanding of the technical constraints of building web applications.
You build with AI tools in your own workflow, prototyping with Claude, Figma Make, Cursor, or whatever gets your ideas into something clickable fastest.

Responsibilities

Lead the design of AI platform features from concept to launch.
Drive a compelling vision on how AI permeates throughout our app and is integrated thoughtfully where it matters most.
Partner closely with engineers, and with PM and go-to-market stakeholders to brainstorm, define, and implement new features and offerings.
Collaborate closely with our product and customer-facing teams to participate in UX Research and design thoughtful solutions
Iterate quickly on designs based on user feedback
Lead regular design reviews with the broader AI team.
Work closely with product designers across the organization to understand their specific team’s needs