Provides pharmaceutical care to customers by processing and accurately dispensing prescription orders, counseling customers about health care and prescription medication needs, administering immunizations and other Walmart-developed programs, and maintaining confidential information, controlled medications, documentation, and required records. The role ensures care is delivered in compliance with Board of Pharmacy statutes and regulations and company, local, state, and federal requirements. Promotes a culture of patient care, safety, and accuracy. Sets clear expectations for quality of care, ensures standard operating procedures and patient-safety goals are followed, provides required counseling and documentation, identifies opportunities to improve team knowledge and reduce risk, encourages transparent reporting of errors, and develops action plans addressing root causes. Supports health care compliance by communicating and guiding associates on compliance initiatives, monitoring execution, ensuring appropriate billing procedures and HIPAA adherence, and using audits to identify and address compliance issues. Builds stakeholder relationships, provides expert guidance, supports business solutions and improvement efforts, and models customer service, company policies, ethics, and integrity. Develops and mentors associates and contributes to a respectful, inclusive, collaborative workplace.
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Job Type
Full-time
Career Level
Mid Level