Staff Enterprise Technology Administrator, People Tech

Crusoe•San Francisco, CA

4d•$160,000 - $190,000•Onsite

About The Position

Crusoe is hiring a senior technology owner for its People Technology platforms, including Workday, ADP Workforce Now, and adjacent systems. The role leads hands-on platform administration, integration, and delivery; serves as the primary escalation point for platform incidents; and helps shape the multi-year roadmap, partnering with the Architect track on decisions spanning enterprise domains. With Workday expected to go live in early 2027, the position will support Phase 1 stabilization, drive Phase 2, and establish the operational foundation for the People Technology platform. This is a full-time, in-person position based in Crusoe’s San Francisco or Sunnyvale, California office. The successful candidate will bring deep hands-on Workday configuration and administration experience, including net-new implementations and sustained post-go-live support at scale. They will translate business needs into system configurations, navigate ambiguity, and build trusted partnerships across People Operations, Recruiting, and Total Rewards.

Requirements

At least 8 years of enterprise systems experience, including at least 4 years of deep, hands-on Workday configuration and implementation experience.
Experience delivering net-new Workday implementations from discovery through cutover, plus at least 2 years of sustained post-launch administration.
Advanced hands-on skills with Workday HCM Core, calculated fields, business process frameworks, Enterprise Interface Builder (EIB), and custom report writing.
Working knowledge of enterprise payroll integrations, ideally ADP Workforce Now, and third-party benefits and data exchange.
Experience implementing or supporting Workday at high-growth, mid-to-large-scale organizations.
Ability to own a technology domain end to end, shape roadmaps, drive complex projects, and make sound decisions with incomplete information.
Excellent verbal and written communication skills, including the ability to influence cross-functional and VP-level leaders and explain technical constraints in business terms.
High school diploma, G.E.D., or equivalent.

Nice To Haves

Bachelor’s or advanced degree in Information Systems, Computer Science, Human Resources, or a related field.
Active Workday Pro certification in one or more functional tracks, such as HCM, Benefits, Compensation, Reporting, or Payroll.
Experience with Workday Studio, PICOF, or PECI integration frameworks.
Background in enterprise systems consulting combined with in-house administrative ownership.
Working familiarity with adjacent people platforms such as Greenhouse, Lattice, or similar systems.
Experience designing workflows and audit controls under SOX-compliant governance frameworks.
Experience mentoring or developing other Workday administrators or analysts.

Responsibilities

Support Phase 1 Workday go-live readiness, defect triage, hypercare, stabilization, and transition from legacy tools.
Lead Phase 2 scoping and business process design, perform hands-on configuration, and contribute to the multi-year Workday roadmap.
Support delivery and ongoing monitoring of the Workday–ADP integration, including payroll data flows, output files, reconciliation workflows, and parallel-run testing.
Build the People Technology operational support model, including request intake workflows, support tiers, and configuration change control processes.
Own hands-on Workday HCM and specialized-module configuration, including domain security, business process frameworks, role-based access control, and segregation of duties.
Partner with People Operations, Recruiting Operations, Total Rewards, and Payroll to translate business goals into automated, maintainable system solutions.
Build and maintain custom reports, dashboards, calculated fields, and Prism Analytics models for workforce insights, headcount tracking, and compliance reporting.
Lead People Technology platform incident escalations, root-cause analysis, cross-system troubleshooting, and remediation.
Manage technical relationships with Workday and third-party providers, including support escalations, roadmap updates, and semi-annual release adoption.
Mentor P2 and P3 administrators, model technical execution standards, and help develop future platform practitioners.