People Technology Analyst

iManage•Chicago, IL

8d•$90,000 - $120,000•Hybrid

About The Position

The People Technology Analyst is a hands-on role responsible for the configuration, security, support, and ongoing reliability of iManage’s Dayforce and Lattice people systems. The analyst partners with People Operations specialists across Payroll, Benefits, Compensation, Learning, and Performance to ensure systems support business processes, maintain clean and accurate data, and operate effectively at a global scale. The role owns system configuration and security, troubleshoots issues through resolution, manages releases and integrations, and develops reports and analytics. It also supports data privacy, regulatory recordkeeping, process documentation, system improvements, and training. The position follows a flexible working policy, with in-office presence required on Tuesdays and Thursdays.

Requirements

Bachelor’s degree in human resources, IT, business, or a related field, or equivalent practical experience.
At least 3 years of HRIS experience, including configuration, security management, and system support.
Track record of rolling out new HRIS modules or system releases.
Experience configuring business processes, user permissions, and role-based security models.
Strong report-writing, data-auditing, and advanced Excel skills.
Practical understanding of system integrations, data flows, and troubleshooting techniques.
Strong analytical and critical-thinking skills, with the ability to prioritize tasks.
Ability to build partnerships across People Operations and other business functions.
Clear communication skills, including the ability to explain technical issues to non-technical audiences.
Experience handling sensitive and confidential people data with care and discretion.
Experience working within or supporting a global organization.

Nice To Haves

Direct experience administering Dayforce or Lattice.
Experience using Claude or other AI tools to streamline People Operations workflows.
Familiarity with SQL or data visualization tools such as Power BI.
Exposure to API endpoints and automated SFTP file transfers.
Working knowledge of middleware platforms such as Aquera that connect an HRIS to other systems.

Responsibilities

Own the core configuration and security of Dayforce and Lattice, keeping the systems stable and aligned with People Operations processes.
Configure Dayforce business processes, workflows, and approvals.
Maintain Dayforce job architecture, including job codes, levels, and pay grades.
Manage Lattice setup for review cycles, goals, and permissions, and keep it synchronized with Dayforce.
Act as the first line of defense for system issues and reporting requests, troubleshooting through resolution.
Oversee system releases and implement and maintain new modules and features, partnering with People Operations subject matter experts on testing and rollout.
Monitor and resolve integration and vendor file-feed issues, including feeds for Lattice, payroll, and benefits.
Build custom and ad hoc reports, dashboards, and analytics in Dayforce and Lattice to provide global access to key people metrics.
Manage user access, roles, and permissions, and proactively flag data privacy or security risks.
Conduct routine audits of employee records and organizational structure, recommend system and process improvements, and ensure HRIS operations comply with regulatory recordkeeping standards.
Partner with People Operations subject matter experts to assess the effects of process and system changes on data integrity and performance before implementation.
Document business processes, system workflows, and administrative procedures, and train team members as needed.

Benefits

Annual performance-based bonus.
Health, vision, dental, and life insurance.
401(k) retirement savings plan with company match up to 4%.
Enhanced paid parental leave: 20 weeks at 100% pay for primary leave and 10 weeks at 100% pay for secondary leave.
Flexible time-off policy.
Multiple company wellness days each year.
Access to RethinkCare, a global behavioral health platform.
Unlimited access to LinkedIn Learning courses and interactive Microsoft courses and training.
Flexible work hours.
Modern, open-plan workspace with a gaming area, free snacks and drinks, and regular social events.
Internal career development framework.