Staff Coordinator

St. Luke's University Health Network • Sellersville, PA

4d

About The Position

The Staff Coordinator handles the computer and clerical processes involved in coordinating Home Health staff schedules to meet customer needs. The role also supports Home Health teams’ clerical needs through timely and efficient communication among team members and departments.

Requirements

• High school graduate.
• Good keyboard skills.
• Good physical and mental health.
• Physical stamina for standing, walking, turning, stooping, bending, climbing, stretching, and lifting as needed for job responsibilities.
• Finger and hand dexterity to handle office equipment.
• Visual and auditory acuity required to perform job functions.
• Ability to occasionally lift and/or carry up to 50 pounds and frequently lift and/or carry up to 25 pounds.
• Ability to stand and/or walk for at least 6 hours in an 8-hour workday.
• Ability to frequently stoop, crouch, and grasp, and occasionally perform fine manipulation.
• Neat, clean appearance, free from body odors, and compliance with the uniform code.

Nice To Haves

• Graduation from a medical records program.
• Previous medical terminology and scheduling background.

Responsibilities

• Assign new referrals to nurses and therapists.
• Enter schedule changes and corrections into the computerized scheduling program and relay them to designated staff.
• Communicate necessary information to patients and families, referral sources, and providers.
• Review staff daily assignments to ensure visits are assigned and/or completed.
• Cross-train with other staff coordinators to support smooth day-to-day operations.
• Investigate patient scheduling concerns and communicate concerns to the coordinator or manager as appropriate.
• Liaise between Intake Department staff and clinicians to ensure timely and accurate processing of patient information.
• Triage phone calls, contact appropriate staff, and communicate schedule changes.
• Initiate caseload reports for team members and make interim changes as directed by staff.
• Perform clerical functions to meet the needs of patient care teams.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED