Staff Admin I, Hospitality Services
About The Position
The Staff Admin I supports employee activities and programs within University of Rochester Hospitality Services, including staffing, compensation, benefits, training, and safety. The role supports staff management for SEIU employees, student employees, and/or agency labor; coordinates projects for the Manager of Staff Administration and the Human Resource Business Partner; responds to employee questions about human resources policies and procedures; and supports employee needs related to compensation, training, and benefits programs. The position is full time, with 40 scheduled hours per week, and is based at 720 Library Rd, Rochester, New York. The work shift is listed as rotating. The compensation range is $25.14–$35.24. Occasional night and/or weekend work is preferred as a capability.
Requirements
- Bachelor's degree and one year of administrative or relevant experience, or an equivalent combination of education and experience.
- Strong communication and problem-solving skills.
- Proficiency in HR software and Microsoft Office Suite.
Nice To Haves
- Labor relations experience.
- Excellent organizational skills and proven ability to manage workflows involving multiple projects and deadlines.
- Ability to work independently and collaboratively in a team environment.
- Ability to maintain confidentiality and handle highly sensitive personal information with sound judgment, tact, and discretion.
- Ability to work nights and/or weekends; this is rarely required.
- Serv-Safe Certification preferred within 12 months of hire.
Responsibilities
- Work with the Staff Administration Manager to create job requisitions and schedule interviews.
- Perform Workday business processes for departmental job postings, including managing requisitions, SEIU internal postings, and temporary promotions.
- Oversee and award weekly open-bid shifts for SEIU employees, ensure managers follow the awarding process, and update the master schedule based on employee movement.
- Coordinate onboarding, including orientation sessions and training schedules.
- Assist with writing attendance investigations and manage follow-through for disciplinary or review processes.
- Help the Staff Administration Manager address and resolve employee inquiries and concerns; maintain the departmental coaching tracker; and assist with coaching and training supervisors and managers.
- Support HR Business Partners in addressing employee inquiries and concerns.
- Schedule and coordinate staffing events, including welcome-back initiatives, room bookings, and large bids.
- Support training programs tailored for union members and contingency workers.
- Represent the department on internal committees and follow through on issues and initiatives.
- Track staff attendance and keep the UKG system updated with schedules for professional and union staff.
- Assist with payroll operations and serve as the designated emergency backup for the Administrative Coordinator III’s timekeeping responsibilities.
- Participate in special projects and teams or committees as needed, aligning departmental projects with human resources policies.
- Perform other duties as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
