Stadium Barback - FT

Boyd Gaming•Cincinnati, OH

About The Position

Under general supervision, the Stadium Barback supports bar operations by maintaining cleanliness and organization and ensuring adequate stock of products and supplies. The role assists bartenders, serving staff, and guests; handles beverage-related tasks; and performs opening, closing, and other duties assigned by management. The position requires attentive guest service, safe and sanitary work practices, compliance with alcohol and gaming regulations, and consistent execution of company and department standards.

Requirements

  • Must be at least 21 years of age.
  • Must be able to obtain and maintain a valid gaming license.
  • Must be able to obtain and maintain responsible alcohol service certification.
  • Demonstrated ability to communicate effectively with internal and external guests.
  • Familiarity with and product knowledge of beverages, wines, and garnishes.
  • Ability to maintain a neat, clean, and well-groomed appearance and work harmoniously with coworkers.

Responsibilities

  • Provide friendly, courteous, and responsive service to guests and team members, anticipating needs and assisting with a sense of urgency.
  • Learn bar-back functions, room outlets, and general property information to answer guest questions.
  • Assist bartenders by preparing and replenishing fruit trays, stocking liquor, beer, and wine, providing change, and helping maintain bar cleanliness.
  • Check customer identification to verify age requirements for alcohol purchases.
  • Take beverage orders from serving staff or patrons and assist guests with beverage and food selections using product knowledge.
  • Measure drinks using the Berg system or a jigger in accordance with company policy; prepare and serve beverages with proper garnishes.
  • Deliver beverage orders to guests in the assigned section promptly and receive and deliver orders to the appropriate venue or bar.
  • Participate in liquor glassware removal in compliance with Ohio Gaming Commission regulations.
  • Process and collect payment for drink orders accurately and promptly through the POS system.
  • Clean and stock glassware, utensils, and bar equipment; organize bottles, beer, fruit trays, and glassware; and clean bars, work areas, and tables.
  • Prepare and complete par lists to requisition liquor and supplies.
  • Maintain lounge and bar areas by collecting used glassware, silverware, dishes, ashtrays, and debris.
  • Provide responsible alcohol service, apply responsible alcohol service training, and comply with laws and policies concerning service to minors and intoxicated guests.
  • Slice and pit fruit for drink garnishes.
  • Follow Health Department requirements for food handling, storage, and workplace cleanliness, and maintain assigned areas and equipment in a sanitary, safe, and effective manner.
  • Attend scheduled company and restaurant training programs and pass required tests.
  • Complete opening, closing, and other side duties assigned by supervisors.
  • Maintain a neat, clean, and well-groomed appearance; handle difficult guests resiliently and work harmoniously with coworkers.
  • Perform duties according to the Standard Operating Procedures manual and all State, State Gaming, Federal, and Corporate liquor regulations.
  • Perform other duties assigned by management.
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