Beverage Barback - FT

Hollywood Casino at Columbus • Columbus, OH

9d

About The Position

The Beverage Barback provides fast, friendly, professional service to casino guests, beverage servers, and bartenders while helping maintain bar operations and a clean, safe work area. The role involves replenishing supplies and equipment, preparing fruit and ice, replacing draught beer kegs, and operating and maintaining equipment according to established procedures and safety guidelines. The Barback also fosters a fun environment, promotes casino events and programs, provides personalized service, and supports positive guest and community relations.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Ability to read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Availability to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards prescribed by company policy.
• Ability to respond to visual and oral cues.
• Ability to work in constricting areas.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded and noisy environments.
• Physical mobility, with reasonable accommodations, including ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

• Foster a fun environment and act as a gracious host to guests and co-workers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Provide fast, friendly, professional service to casino guests, beverage servers, and bartenders.
• Monitor guest alcohol consumption and intervene as needed according to guidelines.
• Serve as an ambassador of goodwill while working and at customer and public relations functions.
• Promote casino events and programs, provide personalized service, and use guests’ names.
• Resolve service problems according to guidelines.
• Work cooperatively with beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors.
• Maintain operating supply and equipment par levels for each bar, obtaining replacement stock from warehouse inventory according to procedure.
• Place liquor, fruit, glassware, linen, silverware, paper supplies, and sundries in designated locations according to storage guidelines and safety procedures.
• Replace empty draught beer kegs as required.
• Slice and pit fruit and fill ice bins with crushed or cubed ice from designated ice machines.
• Operate and maintain equipment and utensils according to established guidelines and safety procedures.
• Remove and properly dispose of bar debris according to department procedures.
• Wipe counters, sinks, and floors as needed to maintain a clean and safe workstation.
• Maintain designated areas according to established health and safety standards.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED